Seasonal Sales Ambassador
3 weeks ago
About Nespresso
Nespresso is a leading global company that places people and specialty coffee at the heart of its business. As a certified B Corporation, we're committed to driving our triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other.
Job Summary
We're seeking a Seasonal Sales Ambassador to join our team during the holiday season. As the welcoming face of our retail boutique, you will greet customers, offer complimentary coffee tastings, help with boutique operations, and provide an inviting experience for our customers that goes beyond selling coffee.
Key Responsibilities
- Greet and Engage: Create a welcoming and memorable experience for customers, making them feel valued and eager to return.
- Listen and Learn: Understand customer needs and recommend personalized coffee and machine solutions, showcasing your knowledge.
- Customer Obsessed: Provide exceptional customer service, ensuring a premium experience for everyone.
- Brand Advocate: Share our mission and values in sustainability and recycling, contributing to positive change through the power of coffee.
- Share Knowledge: Stay up to date on new products, promotions, and engage customers by sharing the captivating stories behind our exceptional coffee while offering coffee tastings.
- Operations and Safety: Maintain a beautiful boutique environment, assisting with shipments, keeping the coffee wall stocked, and ensuring cleanliness.
- Team Collaboration and Respect: Proactively support and collaborate with team members to create a cohesive and successful work environment.
What You'll Enjoy
- Selling and creating a memorable experience for our customers.
- Learning more about coffee and sharing that knowledge with customers.
- Working in a fast-paced environment and adapting to change.
- Availability for open and closing shifts, weekends, and holidays.
About You
We're looking for a passionate and caring individual who is a coffee lover with a knack for exceptional customer service. If you're a team player who is eager to learn and grow with us, we encourage you to apply.
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