Disbursements Coordinator

We are seeking a highly skilled Disbursements Coordinator to join our team at James Madison University. The successful candidate will be responsible for coordinating the application of financial aid, verifying the accuracy of disbursements, and managing student accounts.

• Work closely with the Office of Financial Aid and Scholarships to ensure aid is posted to student accounts and documentation is created to move funds between departments on campus.
• Verify the accuracy of disbursements, ensuring compliance with Federal, State, and university policies.
• Coordinate refunds and returns for scholarships, grants, and loans, working with third-party organizations and departments within the university.
• Prepare statements/invoices for outside scholarships and third-party payers, managing student accounts to ensure payment is received promptly and in the correct amount.
• Support the Veterans Affairs Coordinator by administering and processing military aid.
• Provide exceptional customer service to students and families, answering account questions and resolving issues in a timely and professional manner.

• A proven ability to analyze diverse financial accounts while adhering to federal, state, and local laws and regulations.
• Excellent written and verbal communication skills, including the ability to work with a variety of university personnel.
• Skill using Microsoft365, notably Excel, Outlook, and Word.
• A strong knowledge of best accounting practices.
• Detail-oriented and able to work in a team-based environment.

James Madison University is a publicly funded university with a beautiful campus and a supportive community committed to preparing students for the future. We offer excellent comprehensive benefits, a work-life balance program, and a tuition waiver program for employees.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are an individual with a disability and need assistance searching or applying for jobs, please contact us at or 752 Ott Street, Harrisonburg, VA 22807.