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Customer Service Associate
2 months ago
Are you passionate about delivering exceptional customer experiences? Do you excel in a dynamic and client-focused environment? As a Customer Service Representative at Geovanni Trujano - State Farm Agent, you will play a crucial role in providing outstanding service to our valued clients.
Key Responsibilities
- Act as the primary point of contact for clients, addressing inquiries and providing information about our insurance and financial products.
- Ensure a positive customer experience by actively listening to clients, understanding their needs, and offering effective solutions.
- Process policy changes, claims, and payments promptly and accurately.
- Collaborate with the agent and team members to resolve customer concerns and provide comprehensive support.
- Maintain a thorough understanding of our products and services to effectively assist clients.
- Competitive compensation package.
- Comprehensive training and ongoing professional development.
- Health benefits.
- Retirement benefits.
- Continuing education benefits.
- Paid time off, including vacation and personal/sick days.
- Opportunities for advancement within our agency.
- Excellent interpersonal and communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work effectively in a collaborative team environment.
- Proficient computer skills.
- Prior customer service experience is a plus but not required.
At Geovanni Trujano - State Farm Agent, we value our clients and strive to provide unparalleled support. If you are dedicated to delivering top-notch customer service and are ready to grow in a rewarding career, we invite you to submit your application.
