Store Associate

2 months ago


Arlington Heights, Illinois, United States WINGS Program Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at WINGS Program. As a Sales Associate, you will play a vital role in the day-to-day operations of our resale stores, working closely with the Lead Sales Associate and Store Manager to achieve sales goals and provide exceptional customer service.

Key Responsibilities
  • Sales and Merchandise Management: Sell, stock, and price store merchandise to meet sales targets and maintain a visually appealing store environment.
  • Customer Service: Provide excellent customer service, responding to customer inquiries, and resolving any issues in a professional and courteous manner.
  • Store Maintenance: Maintain a clean and organized store environment, including straightening racks, shelves, and other areas of the sales floor.
  • Donation Management: Accept and sort donations in the donations center, ensuring that all items are processed and stored efficiently.
  • Administrative Tasks: Complete administrative duties, such as processing transactions, managing inventory, and maintaining accurate records.
Requirements
  • Technical Skills: Ability to operate a point-of-sale system, accurately handle cash and merchandise, and maintain accurate records.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers, staff, and volunteers.
  • Adaptability: Ability to work a flexible schedule, including weekdays and weekends, and adapt to changing store conditions.
  • Physical Demands: Ability to stand for long periods, lift up to 25 pounds, and perform other physical tasks required to sort and move merchandise.

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