Customer Service Liaison

2 days ago


Arlington Heights, Illinois, United States State Farm Insurance Full time
Customer Service Representative

At State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll play a vital role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Assist customers with inquiries, complaints, and policy changes in a timely and professional manner.
  • Provide accurate and up-to-date information regarding insurance products and services.
  • Process policy applications, renewals, and cancellations efficiently.
  • Handle billing and payment inquiries, resolving issues promptly.
  • Collaborate with team members to ensure customer satisfaction and maintain accurate customer records.
  • Stay updated on industry trends and changes in insurance policies to provide expert advice.
  • Participate in ongoing training and development opportunities to enhance knowledge and skills.

We're committed to creating a positive and inclusive work environment that fosters growth and development. If you're passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply for this exciting opportunity.


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