Customer Service Representative

4 weeks ago


Allentown, Pennsylvania, United States Oak View Group Full time

Oak View Group is a global leader in venue development, management, and premium hospitality services for the live event industry.

We offer an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Cashier is responsible for utilizing a cash register and accepting payment. They prepare and pour beverages and serve them to guests. Ensuring quality of food presentation is also a key responsibility. The ideal candidate must be able to maintain excellent attendance in accordance with the attendance policy.

This role pays an hourly wage of $10 to $14 and is tip eligible. Benefits for PT roles include a 401(k) savings plan and 401(k) matching.

This is an ongoing opportunity, and applications are accepted on a continuous basis.

PPL Center is a state-of-the-art multipurpose arena in downtown Allentown, PA, and home of the Lehigh Valley Phantoms.

The arena seats more than 10,000 for concerts and more than 8,500 for Lehigh Valley Phantoms professional hockey games, making it the region's largest events venue.

The Cashier will conduct cash register sales by entering orders and completing transactions. They will also be responsible for maintaining stock and supply levels and communicating with the Concessions Stand Manager about low stock items.

The ideal candidate will have three or more months of experience in the food service industry and previous cash handling experience. They must be able to learn to handle cash and operate a cash register and corresponding system.

Possessing a valid food handling certificate and alcohol service certification is required by state and federal regulations (or be willing to obtain one within a 60-day timeframe from date of hire).

The successful candidate will be able to work a flexible schedule, including nights, weekends, some holidays, and long hours.

Oak View Group is committed to creating environments that reflect and celebrate the diverse communities in which we operate and serve. We are an equal opportunity employer and welcome applications from diverse candidates.



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