Bilingual Customer Service Representative

3 weeks ago


Mashpee, Massachusetts, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Bilingual Store Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Build and maintain strong relationships with customers, understanding their needs and preferences to deliver personalized solutions.
  • Process sales transactions accurately and efficiently, ensuring a seamless customer experience.
  • Meet or exceed sales targets, driving growth and revenue for the store.
  • Stay up-to-date with product knowledge, ensuring you can provide expert advice to customers.
  • Maintain a clean and organized store environment, adhering to company standards.
  • Collaborate with colleagues to achieve store goals and objectives.
Requirements
  • High school diploma or equivalent required.
  • At least 18 years of age.
  • Legally authorized to work in the country of employment.
  • Ability to lift up to 50 pounds frequently and up to 70 pounds occasionally.
  • Valid, unrestricted driver's license (preferred).
Preferred Qualifications
  • Previous experience in a retail or customer service role.
  • Ability to read, write, comprehend, and communicate in more than one language.
  • Previous experience selling paint and paint-related products.
What We Offer

As a Sherwin-Williams employee, you will enjoy a range of benefits, including competitive compensation, comprehensive training, and opportunities for career growth and development. We are committed to creating a diverse and inclusive work environment, where everyone feels valued and empowered to succeed.

We are an equal employment opportunity/affirmative action employer, committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, and we will not discriminate against individuals based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or contract.



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