Fitness Center Representative

3 weeks ago

Mashpee, Massachusetts, United States Planet Fitness - The Core Group Full time
Job Summary

The Member Services Representative will be responsible for creating a positive member experience by providing exceptional customer service to Planet Fitness members, prospective members, and guests.

Key Responsibilities
  • Provide exceptional customer service to members, prospective members, and guests.
  • Handle all front desk related activities, including answering phones, checking members into the system, and facilitating needed updates to member accounts.
  • Assist with new member sign-ups, tours, and responding to member questions and concerns in a timely and professional manner.
  • Maintain the neatness and cleanliness of the club.
Requirements
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.
Benefits

All staff will also receive a free Black Card membership. During peak season team members can qualify for our seasonal incentive bonus program.

  • Customer Service Ambassador

    4 days ago

    Mashpee, Massachusetts, United States Planet Fitness Full time

    Planet Fitness Job SummaryAs a Member Services Representative at Planet Fitness, you will be the face of our brand, providing exceptional customer service to our members and guests. Your role will be to create a welcoming and inclusive environment, ensuring that every interaction is positive and memorable.Key ResponsibilitiesProvide friendly and professional...

  • Patient Access Coordinator

    21 hours ago

    Mashpee, Massachusetts, United States Community Health Center of Cape Cod Full time

    Key Responsibilities:As a Patient Access Representative at the Community Health Center of Cape Cod, you will serve as the first point of contact for patients, ensuring a positive experience in coordinating services. Your responsibilities will include welcoming patients and caregivers, verifying demographic and insurance information, collecting co-pays, and...

  • Sales Manager Cape Cod

    3 weeks ago

    Mashpee, Massachusetts, United States FastSigns Cape Cod Full time

    Unlock Your Potential in the Sign and Graphics IndustryAre you a motivated and results-driven individual looking for a challenging and rewarding career opportunity? Do you enjoy working with people and helping them solve problems? If so, we may have the perfect fit for you!As a Sales Representative for FASTSIGNS Cape Cod, you will have the opportunity to...

  • Apprentice for Plant Mechanic

    4 weeks ago

    Mashpee Neck, Massachusetts, United States Crimson Solutions Full time

    Crimson Solutions is seeking a talented Apprentice for Plant Mechanic to join our team. As a key member of our operations, you will play a crucial role in ensuring the smooth functioning of our facilities.What We Offer:A dynamic and supportive work environment with a young team of trainers.Regular team events and social activities to foster a strong team...

  • Clinical Care Manager

    4 weeks ago

    Mashpee, United States Family Services Association Full time

    *** We are offering a $1,000 Sign on Bonus***Family Service Association is looking for a caring, supportive Clinical Supervisor for our LTSS Community Partners program!  Lead an interdisciplinary team helping children age 3 through adults age 64 with their long term care needs in our Mashpee branch of our 4 LTSS Community Partners program sites (New...