Patient Engagement Specialist
5 days ago
Belluscura LLC is seeking a highly motivated and results-driven Direct to Patient Sales Executive to join our team.
This role is responsible for establishing and nurturing trust with patients by understanding their diverse respiratory care needs.
The ideal candidate will have excellent oral and written communication skills, a keen attention to detail, and a solutions-oriented problem-solving approach.
Key Responsibilities:
- Proactively manage incoming leads, develop strategic call plans, and execute calls to transition sales leads.
- Maintain responsiveness by addressing incoming patient calls, emails, and information requests.
- Collaborate with teammates to transition leads to Durable Medical Equipment provider partners.
- Consistently and accurately document customer information, activities, and updates in our CRM system.
- Ensure accurate entry of sales orders, processing of credit card payments, and execution of leasing documents and pricing approvals.
- Regularly meet or exceed targets for call volume, establish meaningful connections with patients, and achieve service, delivery, and cash sales goals.
Requirements:
- At least 1 year of sales/customer service experience required.
- Proficiency in Microsoft Office.
- Associate degree or equivalent combination of training and experience.
What We Offer:
Belluscura LLC offers a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.
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