Healthcare IT Professional

7 days ago


Kissimmee, Florida, United States Upward Health Full time
Job Summary

We are seeking a highly skilled Product Analyst to join our team at Upward Health. As a key member of our technology team, you will be responsible for configuring, maintaining, and enhancing the use of our clinical applications, including the Care Management system (Salesforce Health Cloud) and Electronic Health Record (athenaOne).

Key Responsibilities
  • Configure and Maintain Clinical Applications: Ensure that our clinical applications are properly configured to support our front-line staff and meet the needs of our patients.
  • Problem-Solving and Data Analysis: Utilize your analytical and problem-solving skills to identify, quantify, and solve real-world healthcare workflow problems and deliver prescriptive, actionable solutions to stakeholders.
  • Project Management and Workflow Design: Assist with managing projects and implementing workflows, and demonstrate technical knowledge of athenaOne EHR configuration (or similar) to guide staff and users in their use of the systems to advance workflows to optimal efficiency.
  • Communication and Collaboration: Work closely with clinical stakeholders to ensure that the system is configured to support our front-line staff, and communicate recommendations to stakeholders.
  • Documentation and Training: Create documentation and train end-users on newly implemented workflows, and prepare demo materials for workflow discussions or new system functionality.
Requirements
  • 2+ Years' Experience: In configuring and supporting athenaOne EHR (or similar) and working in a healthcare setting.
  • Technical Skills: Experience with athenaOne EHR suite and Salesforce Health Cloud, and ability to translate functional requirements into technical rules and configurations within vendor systems.
  • Education: Bachelor's or advanced degree in health informatics, computer science, or related field.
What We Offer

We offer a dynamic and supportive work environment, excellent benefits, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for healthcare and technology, we encourage you to apply for this exciting opportunity.



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