Product Training Specialist
4 weeks ago
At Equifax, we're seeking a skilled Product Training Specialist to join our team. As a key member of our training team, you'll be responsible for onboarding and upskilling employees and clients on product support, while analyzing training needs to develop effective programs. This role plays a critical part in employee retention and performance improvement by managing ongoing training, knowledge resources, and addressing skill gaps in collaboration with Quality Assurance.
- Create training and user documentation, and maintain ongoing documentation processes as business needs evolve or features are added.
- Manage client training content to ensure accuracy and relevance in a Knowledge Base environment.
- Coordinate with Operations, Technology, Product Management, Implementation, and Training to ensure updated and consistent messaging/content for all internal and external audiences.
- Manage releases by proactively adding and updating knowledge base articles for new features and engaging training to ensure user readiness.
- Review feedback from employees and customers to inform changes in functionality and content and educate customers and employees on effective use of the knowledge base.
- Deliver live custom client training demonstrations on various applications/topics requested by customers.
- Partner closely with Instructional Designers to build out on-demand training content.
- Manage quarterly catalog of course offerings to ensure live sessions are timely, relevant, and up to date.
- Attend regular calls with internal stakeholders to understand migration, acquisition, and technology changes that may impact the customer base and proactively develop resources to support those efforts.
Requirements
- Bachelor's Degree in Communications, Education, Organizational Learning, Technical Writing, Instructional Design, or a related field OR 5+ years in a client-facing business-to-business role.
Preferred Qualifications
- Experience with various Equifax products or any highly regulated business.
- Technical systems training experience and experience with systems undergoing Agile development and change processes.
- Experience using Workfront for project management.
- Exposure to and experience in Articulate 360, Adobe, Camtasia, or other content creation platforms.
- Possess excellent written and verbal communication skills with the ability to communicate with team members at various levels, including business leaders and high-level clientele.
- Eagle-eye ability to detect content mistakes, whether spelling or grammatical, or noticing that a client's name is misspelled or a phone number is incorrect.
- Precise and have an extreme attention to detail.
- Organized, know how to prioritize, and are comfortable managing your own deadlines to get things done in a timely manner.
- Have a desire to learn and grow in Instructional Design, facilitation, and are a team player.
We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.
-
Product Training Specialist
4 weeks ago
St Louis, Missouri, United States Equifax Full timeAt Equifax, we're looking for a skilled Product Trainer to join our team. As a Product Trainer, you'll play a key role in employee retention and performance improvement by managing ongoing training, knowledge resources, and addressing skill gaps in collaboration with Quality Assurance.Create training and user documentation, and maintain ongoing documentation...
-
Production Specialist
4 weeks ago
St Louis, Missouri, United States Serioplast US LLC Full timeThe Production Specialist at Serioplast US LLC plays a crucial role in ensuring production continuity and product conformity. This position requires a strong understanding of plastic molding technologies, including EBM and SBM, as well as excellent knowledge of mechanics, pneumatics, hydraulics, electrical, and electronic systems.Main Responsibilities:Sets...
-
GIS Training Specialist
4 weeks ago
St Louis, Missouri, United States Esri Full timeJob SummaryEsri is seeking a skilled GIS Training Specialist to join our team. As a GIS Training Specialist, you will be responsible for creating a dynamic learning environment through hands-on training, interactive instructions, and engaging activities.Key ResponsibilitiesDevelop and deliver training programs through various formats and methods, including...
-
Product Delivery Specialist
4 weeks ago
St Louis, Missouri, United States Wiser Full timeJob DescriptionWe are seeking a highly skilled Product Delivery Specialist - Senior to join our team at Wiser Imagery Services. This role will support the NGA's Source Foundation GEOINT Group (SFGG), which provides product assessment for foreign partner collection purposes.The successful candidate will have a strong understanding of geography, cartographic...
-
Freelance Production Specialist
2 weeks ago
St Louis, Missouri, United States MediaCross Full timeJob Title: Freelance Production SpecialistAbout the OpportunityMediaCross is a team of creative, inquisitive, and strategic thinkers who are committed to helping our clients reach their goals. We've received national awards for our work in recruitment marketing, with our client base ranging from branches of the US military to higher education...
-
Regulatory Compliance Specialist
3 weeks ago
St Louis, Missouri, United States Consumer Product Partners Full time**Job Summary**This position is responsible for communicating and tracking customer specific and state agency related Regulatory Compliance information for products manufactured at all facilities including contract facilities.The candidate is also responsible for maintaining the Regulatory reporting calendar for submissions.**Key Responsibilities**•...
-
Product Delivery Specialist
4 weeks ago
St Louis, Missouri, United States Wiser Full timeWe are seeking a highly skilled Senior Product Delivery Specialist to join our team at Wiser Imagery Services. This role will support the NGA's Source Foundation GEOINT Group (SFGG), which provides product assessment for foreign partner collection purposes.The ideal candidate will have a strong background in cartography and experience working with a wide...
-
Product Support Specialist
4 weeks ago
St Louis, Missouri, United States CoreTechs Full timeJob SummaryThe Product Support Specialist will drive annuity business with remote offices through customer relationship management and business development skills. The ideal candidate is responsible for delivering annuity product information, marketing and sales support services and insights to remote offices. This includes executing programs to increase the...
-
Product Display Specialist
4 weeks ago
St Louis, Missouri, United States PepsiCo Full timeJob Summary:As a Product Display Specialist at PepsiCo, you will be responsible for product merchandising within large volume stores. This includes stocking shelves, rotating shelved product, setting up displays, stocking and rotating products in coolers, organizing and rotating products in storage rooms, and moving products from storage to the sales floor....
-
Fleet Graphics Production Specialist
1 month ago
St Louis, Missouri, United States Vinyl Images Full timeJob Title: Fleet Graphics Production SpecialistJob Summary: We are seeking a skilled Fleet Graphics Production Specialist to join our team at Vinyl Images. As a key member of our production department, you will be responsible for performing a variety of tasks related to the production of vinyl graphics, flags, placards, and other products.Responsibilities:*...
-
Product Management Email Specialist
4 weeks ago
St Louis, Missouri, United States Open Systems Technologies Full timeJob SummaryAs a Product Management Email Specialist at Open Systems Technologies, you will be responsible for developing and directing programs to manage a significant product or product category. You will evaluate the market's product requirements and identify enhancements to current features and functionality. Your goal will be to establish strategies to...
-
Cartographic Production Specialist
1 month ago
St Louis, Missouri, United States Geo Owl Full timeJob OverviewGeo Owl is seeking a highly skilled Cartographic Production Specialist to support our St. Louis contract opportunity. The ideal candidate will have a minimum of 3 years of experience in Geospatial Intelligence (GEOINT) and Imagery Intelligence (IMINT), with a strong understanding of geospatial analytical methodologies and practices.Key...
-
Training Specialist
1 month ago
St Louis, Missouri, United States Global Elite Group Full timeJob Title: Assistant Manager of TrainingGlobal Elite Group is seeking a highly skilled and experienced Assistant Manager of Training to join our team at St. Louis Lambert International Airport.Job Summary:The Assistant Manager of Training will be responsible for creating, developing, implementing, and conducting training and development programs for...
-
Production Supervisor
1 month ago
St Louis, Missouri, United States Tuff Shed Full timeProduction ForemanAt Tuff Shed, we're seeking a skilled Production Foreman to join our team in St. Louis. As a key member of our Factory Store, you'll play a crucial role in ensuring the success of our operations.Key Responsibilities:Coordinate and schedule fabrication assignments to meet production targets.Ensure work is completed to Tuff Shed's quality,...
-
Cannabis Production Specialist
4 weeks ago
St Louis, Missouri, United States Proper Brands Full timeCulinary Associate RoleAt Proper Brands, we're committed to delivering exceptional quality in the legal cannabis market. Our team is dedicated to producing top-notch cannabis-infused edibles while adhering to the highest standards of quality and compliance. As a Culinary Associate, you'll play a vital role in our production process, ensuring that our...
-
Dermatology Product Sales Specialist
2 days ago
St Louis, Missouri, United States Bausch Health Full timeWe are a leading global pharmaceutical company dedicated to delivering better health outcomes through our innovative products and services. With a strong presence in gastroenterology, hepatology, neurology, dermatology, medical aesthetic devices, and international pharmaceuticals, we strive to provide essential care to millions of people worldwide.We seek a...
-
Production Specialist
3 weeks ago
St Louis, Missouri, United States The Albers Group LLC Full timeJob OverviewThe Albers Group LLC is seeking a highly skilled Production Engineer to formalize the company's production processes and procedures, driving continuous productivity and quality improvements. This role requires a deep understanding of manufacturing and production processes, as well as strong leadership skills to lead and mentor the Production...
-
Asphalt Production Specialist
4 weeks ago
St Louis, Missouri, United States Ergon Asphalt and Emulsions, Inc Full timeJob Title: Facility OperatorJob Summary:We are seeking a skilled Facility Operator to join our team at Ergon Asphalt and Emulsions, Inc. The successful candidate will be responsible for operating and maintaining our facility, ensuring the production of high-quality asphalt binder.Key Responsibilities:• Assist with testing products in the lab to ensure...
-
Computer Sales Specialist
1 month ago
St Louis, Missouri, United States Acosta Full time**Computer Sales Specialist Opportunity**We are seeking a skilled Computer Sales Specialist to represent Intel products in a local Best Buy store. As a key member of our team, you will be responsible for creating a world-class service environment, showcasing Intel's latest core processing hardware and system enhancing technologies to store customers.**Key...
-
Clinical Diabetes Specialist
4 weeks ago
St Louis, Missouri, United States Sequel Medical Technology Full timeAbout Sequel Medical TechnologySequel Medical Technology is a pioneering company developing cutting-edge precision drug delivery devices. As a Clinical Diabetes Specialist, you will collaborate with a Territory Business Leader to successfully launch innovative insulin pumps and future Sequel products. Your primary responsibility is to deliver exceptional...