Certified Medical Assistant for Regional Support

1 week ago

Lancaster, Pennsylvania, United States Lancaster General Health Full time
Position Overview
Day shift, Monday to Friday, with no weekend obligations.

Job Summary
Penn Medicine Lancaster General Health is seeking a Certified Medical Assistant (CMA) to join our Regional Support Office in a full-time capacity.

Location: Regional Support Office

Work Schedule: Full-time, 40 hours per week, with no weekends or holidays required.

Benefits Overview:
Penn Medicine Lancaster General Health provides a comprehensive benefits package, including:
  • 100% Tuition Assistance at The Pennsylvania College of Health Sciences
  • Paid Time Off and Paid Holidays
  • Shift, Weekend, and On-call Differentials
  • Health, Dental, and Vision Insurance
  • Short-Term and Long-Term Disability Coverage
  • Retirement Savings Plan with Company Match
  • Childcare Support
  • Onsite Fitness Facilities and Classes
Minimum Qualifications:
  • High school diploma or equivalent (GED) is mandatory.
  • Medical Assistant Certification from an accredited organization (AAMA, AMT, NHA, NCCT, or NAHTR). If not currently certified, completion of a Medical Assistant training program is required prior to employment, with certification to be obtained within six months of hire.
  • CPR Certification from the American Heart Association (AHA) Basic Life Support is required within 30 days of hire.
  • A valid driver's license is necessary for regional positions.
  • Must be a healthcare provider in good standing with Medicare, Medicaid, and other federal and state health insurance programs.
Preferred Qualifications:
  • One to two years of experience as a Medical Assistant in a primary or specialty care setting.
Key Responsibilities:
Qualified candidates should be able to perform the following essential functions:
  • Prepare patients for appointments using established rooming standards.
  • Administer injections as directed by the healthcare provider, adhering to practice protocols.
  • Prepare and dispense medications as prescribed, following federal and state regulations.
  • Assist providers with various procedures and examinations as required.
  • Conduct Point of Care Testing, including but not limited to hearing, flu, urine, and strep tests.
  • Manage wound care, including suture removal and dressing changes.
  • Provide clinical guidance via phone or electronic communication in accordance with established protocols.
  • Authorize prescription refills as instructed by the provider.
  • Assist in tracking tests and monitoring overdue results.
  • Ensure exam rooms are well-stocked and sanitized after each patient visit.
  • Engage in proactive outreach for patients needing preventive and chronic disease services.
  • Coordinate care among specialists and facilitate transitions of care.
  • Support referral coordination, education, and access to community resources.
  • Participate in initiatives aimed at improving patient experience and care quality.
  • Engage in daily team meetings with the provider.
  • Act as a patient experience advocate, maintaining professionalism in all interactions.
  • Handle patient information confidentially, in line with privacy policies.
  • Regional travel may be required for certain positions.
Additional Responsibilities:
  • Perform various front office tasks as needed.
  • Other duties as assigned.
Disclaimer:
This job description is not exhaustive and may be subject to change. It reflects the essential functions necessary for recruitment and performance evaluation. The incumbent may be required to perform additional duties as determined by management.

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