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Certified Medical Assistant

2 months ago

Lancaster, Pennsylvania, United States Lancaster General Health Full time
Position Overview
Daytime hours, Monday through Friday, with no weekend shifts.

Job Summary

Penn Medicine Lancaster General Health is seeking a Certified Medical Assistant (CMA) to join our Regional Support Office in a full-time capacity.

WORK LOCATION: Regional Support Office

WORK SCHEDULE: Full-time, 40 hours per week, with no weekend or holiday shifts.

EMPLOYEE BENEFITS:

Penn Medicine Lancaster General Health provides a comprehensive benefits package, including:
  • 100% Tuition Assistance at The Pennsylvania College of Health Sciences
  • Paid Time Off and Paid Holidays
  • Shift, Weekend, and On-call Differentials
  • Health, Dental, and Vision Insurance
  • Short-Term and Long-Term Disability Coverage
  • Retirement Savings Plan with Company Match
  • Childcare Support
  • Onsite Fitness Facilities and Classes
REQUIRED QUALIFICATIONS:
  • High school diploma or equivalent (GED) is mandatory.
  • Medical Assistant Certification from an accredited body (AAMA, AMT, NHA, NCCT, or NAHTR). If not currently certified, candidates must have completed a Medical Assistant training program prior to employment and obtain certification within six months of hire.
  • CPR Certification from the American Heart Association (AHA) Basic Life Support is required within 30 days of hire.
  • A valid driver's license is necessary for regional positions.
  • Must be a healthcare provider in good standing with Medicare, Medicaid, and other federal and state health insurance programs.
PREFERRED QUALIFICATIONS:
  • One to two years of experience as a Medical Assistant in a primary or specialty care setting.
KEY RESPONSIBILITIES:

Qualified candidates will be expected to perform the following tasks:
  • Prepare patients for appointments using established rooming standards.
  • Administer injections as directed by the healthcare provider and according to practice protocols.
  • Prepare and dispense medications as prescribed, adhering to all relevant regulations.
  • Assist providers with various procedures and examinations as required.
  • Conduct Point of Care Testing, including but not limited to hearing, flu, urine, and strep tests.
  • Change dressings and remove sutures as necessary.
  • Provide clinical guidance via phone or electronic communication in line with established protocols.
  • Authorize prescription refills as instructed by the provider.
  • Assist in tracking tests and monitoring overdue results.
  • Ensure exam rooms are well-stocked and sanitized after each patient visit.
  • Support proactive outreach for patients needing preventive and chronic disease services.
  • Facilitate care coordination among specialists and transitions of care.
  • Assist with referrals, education, and community resource coordination.
  • Engage in performance improvement initiatives to enhance patient experience and care quality.
  • Participate in daily team meetings with the provider.
  • Act as a patient experience advocate, maintaining professionalism in all interactions.
  • Handle patient information confidentially, following privacy policies.
  • Regional travel may be required for operational support.
ADDITIONAL RESPONSIBILITIES:

Secondary duties may include:
  • Performing various front office tasks as needed.
  • Other duties as assigned.
Disclaimer: This job description is not exhaustive and may be subject to change. It reflects the essential job elements necessary for recruitment and performance evaluation. The incumbent may be required to perform additional functions as determined by management.

Benefits Overview:

Penn Medicine Lancaster General Health offers a competitive benefits package to its employees, including:
  • 100% Tuition Assistance at The Pennsylvania College of Health Sciences
  • Paid Time Off and Paid Holidays
  • Shift, Weekend, and On-call Differentials
  • Health, Dental, and Vision Insurance
  • Short-Term and Long-Term Disability Coverage
  • Retirement Savings Plan with Company Match
  • Childcare Support
  • Onsite Fitness Facilities and Classes
Equal Opportunity Employer:

Penn Medicine Lancaster General Health is committed to creating a diverse workforce and does not discriminate based on any protected status.