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Housekeeping Ambassador

2 months ago

San Francisco, California, United States Kimpton Hotels & Restaurants Full time
About This Role

We're seeking a skilled and detail-oriented Housekeeping Ambassador to join our team at Kimpton Hotels & Restaurants. As a Room Attendant, you will be responsible for delivering exceptional guest experiences by ensuring the cleanliness and comfort of our guest rooms and common areas.

Key Responsibilities
  • Clean and Maintain Guest Rooms: Clean, dust, wax, scrub, polish, and service guest rooms daily, adhering to hotel procedures and standards.
  • Provide Outstanding Service: Offer personalized attention to guests, ensuring their needs are met and exceeded.
  • Restock and Replenish Amenities: Replace linens, replenish guest room supplies, and restock amenities as needed.
  • Report and Resolve Issues: Identify and report any damage, hazards, or repairs, and take prompt action to resolve any guest concerns.
  • Collaborate with Team Members: Work closely with housekeeping and hospitality teams to ensure seamless service delivery.
Requirements
  • Education: High School Diploma or General Education Degree (GED) preferred.
  • Experience: 1 year of experience in customer service or a similar role.
  • Skills: Excellent problem-solving skills, great intuition, and a genuine care for guest safety and security.
What We Offer

As a Housekeeping Ambassador at Kimpton Hotels & Restaurants, you will enjoy a dynamic and inclusive work environment, opportunities for growth and development, and a competitive hourly pay rate of $23.54 to $24.42 (San Francisco, CA location). We celebrate diversity and welcome applicants from all backgrounds.