Hotel Ambassador
4 weeks ago
Join the Valencia Hotel Group as a Hotel Ambassador, providing exceptional customer service and ensuring a memorable experience for our guests at the Hotel Valencia Riverwalk in downtown San Antonio, TX.
Key Responsibilities:- Contribute to a dynamic and award-winning team as a Hotel Ambassador.
- Clean and maintain the lobby and other public areas, ensuring a welcoming atmosphere for our guests.
- Prepare for and respond to guest requests, providing personalized service and exceeding expectations.
- Participate in ongoing training and development to stay up-to-date on the latest hotel operations and services.
- Collaborate with team members to ensure seamless communication and efficient task completion.
- Maintain regular attendance and adapt to varying scheduling needs to meet hotel demands.
- Assist with other duties as assigned by the supervisor, including housekeeping, laundry, and equipment maintenance.
- Respond promptly to potential safety hazards and maintain a safe working environment.
- Communicate effectively with guests and team members to resolve issues and exceed guest satisfaction.
- Previous experience in customer service or housekeeping is preferred, but not required.
- Effective communication, teamwork, and multitasking skills are essential.
- Ability to adapt to changing situations and overcome obstacles with resourcefulness.
- High school diploma or equivalent education required.
- Competitive salary: $12.00 per hour.
- Medical, dental, and life insurance.
- Paid time off and community service days.
Valencia Hotel Group is an equal opportunity employer, committed to diversity and representation in the workplace. We actively seek talented individuals who share our values and are passionate about delivering exceptional customer service. Apply now to join our dynamic team and contribute to creating unforgettable experiences for our guests
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