Technical Product Owner/Tech Lead

4 days ago

Seattle, Washington, United States Saxon Global Full time
Job Description

We are seeking a highly skilled Technical Product Owner to join our team at Saxon Global. As a Technical Product Owner, you will play a critical role in partnering with technology teams to understand the requirements for maintaining and enabling our technology stack, keeping it secure, reducing technical debt, and enabling developer flow.

Key Responsibilities
  • Apply advanced knowledge of web technology services to proactively identify opportunities and develop innovative solutions for processes in the most demanding business/technology situations.
  • Advocate for Agile principles with a strong focus on customer outcomes, team health, and accountability.
  • Participate in portfolio planning activities to clarify project or technology enablement work to support teams breaking down work into story maps.
  • Develop or contribute to the definition of team/department level technology roadmaps to create alignment within teams.
  • Develop epics, features, and user stories and acceptance criteria in partnership with the Tech Lead, Development team, and key stakeholders.
  • Regularly refine the technology or product backlog by clarifying acceptance criteria, sizing the story, associating and creating appropriate feature or epic level stories, updating the work priority, and removing old stories in collaboration with development team members in aligned work management tool (Azure Dev Ops or ServiceNow).
  • Prioritize the time required to support the development team by clarifying story acceptance criteria, intent, and providing feedback to technology recommendations and solutions.
  • Reviews work delivered by the team and validated that it meets the acceptance criteria of the feature or story; and either accepts or rejects the work.
  • Maintain strong working relationships with Scrum Master (Agile Delivery Lead), Technical Lead, and aligned IT Architects for assigned technology efforts regularly collaborating on roadmap vision, technology product management, and synchronizing future technology investments to evolving technology team needs.
  • Advocate for the team during Scrum of Scrum sessions or portfolio overviews; depicting the value of the teams' activities to business initiatives and reviewing past and current challenges faced with plans to resolve these issues in partnership with aligned Scrum Master.
  • Demonstrate success leading teams or collaborating with business partners and peer-level professionals from other IT teams or other PSE departments, vendor, or consulting organizations.
  • Identify key metrics and KPIs, and associated reporting methods to ensure ongoing IT technology operations excellence. Mentor peers to acquire fine points of professional practice.
  • In hybrid or waterfall project aligned team, support directly or creates non-functional requirements. Regularly translates requirements to user stories on project team behalf. Does upfront work before alignment to Scrum team to perform systems analysis/design across multiple technology platforms. Participate in project ceremonies such as steering committee meetings or project go-live orchestration. Coordinates project related communications to Web Portal Team and key stakeholders on behalf of Project leadership.
  • Estimates technology services required for large projects involving multiple departments, platforms, technologies, executive sponsors, or particularly high-risk business problems.
Requirements
  • Bachelor's degree and 8 years of experience in a related field; or combination of specialized training or experience and eight years of directly relevant experience.
  • Experience in business case development, requirements management, software product backlog management, story mapping, and use case development.
  • Understanding of IT technology services and software development lifecycles.
  • Demonstrated team leadership and facilitation techniques for software product management, business processes, and key drivers and measures for success for represented business units.
  • Must be a self-starter. Ability to work independently and in a team environment.
  • Demonstrated creative thinking and analytical skills, with strong attention to detail and excellent written and oral communication skills.
  • Proficiency in Microsoft applications, including Teams, Word, Excel, Outlook, Azure Dev Ops, and Visio.
  • Prior experience managing small to mid-sized projects/teams.
Preferred Qualifications
  • Web development or proven related experience working with or managing technology portfolios for customer-facing web platforms: Opensource Java Frameworks for front-end development, Sitecore, Cassandra, customer notification platforms (sendgrid/twilio).
  • Certified Product Owner or related software product management certifications.
  • Utility experience in a business or technology role supporting customers/customer systems especially for dual provider utilities (gas and electricity).
  • 8+ years in a Product Owner, Technical Product Owner, Technical Product Manager, Principal IT Business or Systems Analyst-like roles.
  • Experience in business case development for technology operational maintenance and upgrade projects.
Required Skills
  • Candidates need to hit all points: Currently a TPO or Product Owner, Previously a Developer/Software Engineer, Strong AWS skills, understanding of microservices architecture, knowledge of any object-oriented language (C#, Java, Python, etc.), knowledge of any NoSQL database (Cassandra, MongoDb, Dynamo DB, etc.), knowledge in either of cloud technologies AWS, Azure, or GCP, understanding of distributed design approach, understanding of serverless architecture.

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