Customer Service Representative
2 weeks ago
We are seeking a skilled Customer Service Representative to join our team at Maximus. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.
You will be working in a fast-paced environment, handling a high volume of customer inquiries and resolving issues in a timely and professional manner. Your excellent communication and interpersonal skills will be essential in building strong relationships with our clients and colleagues.
We offer a comprehensive training program to ensure that you have the skills and knowledge needed to succeed in this role. Our team is dedicated to providing a supportive and collaborative environment, where you can grow and develop your career.
Responsibilities- Provide exceptional customer service to clients via phone, email, and other communication channels
- Resolve customer complaints and issues in a timely and professional manner
- Work collaboratively with colleagues to achieve team goals and objectives
- Participate in ongoing training and development to improve skills and knowledge
- Meet productivity and quality standards
- High school diploma or equivalent required
- 6 months of customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Ability to meet productivity and quality standards
- Competitive hourly rate
- Opportunities for career growth and development
- Comprehensive training program
- Supportive and collaborative team environment
- Flexible scheduling options
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