Fitness Team Member
1 week ago
Crunch Fitness Corporate is seeking a highly motivated and customer-focused individual to join our team as a Manager on Duty. As a key member of our front-line staff, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and welcoming atmosphere in our facilities.
Key Responsibilities- Assist front desk and retail areas as needed, providing prompt and courteous service to members and guests.
- Greet all members and guests with a smile, including goodbyes, and facilitate any messages on club software at member check-in.
- Communicate special events to members and guests, and answer phones in a courteous, helpful, and professional manner.
- Facilitate all member requests and follow-ups, and maintain a positive and welcoming atmosphere for members.
- Assist in collection and tracking of member payments, and perform facility management tasks, including club walks and checklists.
- Responsible for inventory counts, cycle counts, and packing slip reconciliation, and ensure proper administration and timely submission of all reports, documents, and information.
- Execute all safety procedures and policies, and maintain knowledge of club facility, services, and schedules.
- Maintain a professional manner at all times, and may be required to work extra shifts as warranted by Operations Manager.
- Minimum of 1 year club experience preferred.
- Proficient reading and writing skills, with good written and verbal communication.
- Strong organizational, leadership, and administrative skills, with a focus on customer service.
- Great facilities with functional training areas, premier strength equipment, and top-of-the-line cardio equipment.
- Complimentary CPR/AED re-certifications, and benefits including group health insurance, disability insurance, life insurance, and time-off benefits.
- Complimentary Crunch gym membership, and discounts on services, products, and more.
Crunch Fitness Corporate is an equal opportunity employer, and we prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.
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