Restaurant Operations Manager

2 weeks ago


Boylston, Massachusetts, United States Dunkin' Full time
Restaurant Manager Job Description

As a Restaurant Manager at Dunkin' Donuts, you will be responsible for leading a team of dedicated professionals to deliver exceptional guest experiences and drive profitable sales. You will oversee the overall operation of the restaurant, ensuring that it meets Dunkin' Donuts' high standards.

Key Responsibilities:
  • Team Environment: Foster a positive team culture by promoting respect, providing coaching and feedback, recognizing achievements, and resolving employee concerns.
  • Operations Excellence: Prioritize guest satisfaction by leading by example and promoting a sense of urgency to meet their needs. Ensure that brand standards and systems are executed effectively.
  • Profitability: Drive sales through effective execution of restaurant standards and marketing initiatives. Delegate and lead processes to control labor costs, food costs, and cash.
Requirements:
  • 21+ years old

We are a locally owned and operated Dunkin' Donuts franchise with a fast-paced, high-energy environment where you get to interact with loyal customers every day. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.



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