Systems Engineer
3 days ago
We are seeking a highly skilled Systems Engineer to join our team at St. Jude Children's Research Hospital. As a Systems Engineer, you will play a critical role in ensuring the smooth operation of our computer systems and infrastructure.
Key Responsibilities:- Handle complex technical issues and provide solutions to meet customer expectations.
- Manage the efficiency and effectiveness of our incident and problem management system.
- Maintain and administer support procedures and documentation.
- Monitor and test application performance for potential bottlenecks and identify possible solutions.
- Communicate challenges and recommend solutions to key stakeholders.
- Participate in technical support meetings to gain understanding of client processes and share best practices.
- Stay up-to-date with the latest changes, trends, and technological advancements in the industry.
- Bachelor's degree in Computer Science, Engineering, Business, or related field of study.
- Minimum 4 years of experience supporting IT infrastructure and service delivery.
- Experience working in a technical support environment and/or healthcare and/or clinical research environment.
We offer a competitive salary range of $70,720 - $126,880 per year, as well as a comprehensive benefits package and opportunities for professional growth and development.
At St. Jude Children's Research Hospital, we are committed to diversity, equity, and inclusion. We strive to create a workplace culture that is equitable and culturally responsive, and we welcome applications from diverse candidates.
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