Systems Engineer

3 days ago


Memphis, Tennessee, United States St. Jude Children's Research Hospital Full time
Job Title: Systems Engineer

We are seeking a highly skilled Systems Engineer to join our team at St. Jude Children's Research Hospital. As a Systems Engineer, you will play a critical role in ensuring the smooth operation of our computer systems and infrastructure.

Key Responsibilities:
  • Handle complex technical issues and provide solutions to meet customer expectations.
  • Manage the efficiency and effectiveness of our incident and problem management system.
  • Maintain and administer support procedures and documentation.
  • Monitor and test application performance for potential bottlenecks and identify possible solutions.
  • Communicate challenges and recommend solutions to key stakeholders.
  • Participate in technical support meetings to gain understanding of client processes and share best practices.
  • Stay up-to-date with the latest changes, trends, and technological advancements in the industry.
Requirements:
  • Bachelor's degree in Computer Science, Engineering, Business, or related field of study.
  • Minimum 4 years of experience supporting IT infrastructure and service delivery.
  • Experience working in a technical support environment and/or healthcare and/or clinical research environment.
What We Offer:

We offer a competitive salary range of $70,720 - $126,880 per year, as well as a comprehensive benefits package and opportunities for professional growth and development.

At St. Jude Children's Research Hospital, we are committed to diversity, equity, and inclusion. We strive to create a workplace culture that is equitable and culturally responsive, and we welcome applications from diverse candidates.


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