Shift Lead

2 days ago


High Point, North Carolina, United States Banfield Pet Hospital Full time
Job Title: Shift Lead

The Shift Lead plays a crucial role in ensuring the smooth operation of our hospital, providing exceptional client service, and supporting the veterinary team in delivering high-quality care to pets.

Key Responsibilities:
  • Assist the Practice Manager in developing and implementing hospital protocols and procedures to ensure efficient and effective operations.
  • Supervise and coordinate the activities of paraprofessional staff, including veterinary assistants and technicians, to ensure seamless workflow and optimal productivity.
  • Provide exceptional client service, responding to client inquiries, and resolving issues in a timely and professional manner.
  • Collaborate with the veterinary team to ensure accurate and timely completion of medical procedures, including surgery and laboratory work.
  • Maintain accurate records and reports, including medical charts, inventory management, and quality control measures.
  • Participate in ongoing training and professional development to stay up-to-date on the latest veterinary techniques and best practices.
Requirements:
  • Associate's degree or veterinary technician certification/licensure preferred.
  • Two years of experience in a healthcare or veterinary setting, with six months of experience at Banfield preferred.
  • Prior supervisory experience and medical background with medical terminology training preferred.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • A comprehensive training program to ensure success in your role.

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