Director of Fulfillment Operations
3 days ago
Frida is seeking a seasoned professional to fill the position of Director of Fulfillment. As a key member of our team, you will be responsible for overseeing the day-to-day operations of our 3PL provider, ensuring seamless fulfillment of our products to meet customer demands.
Key Responsibilities- Manage and optimize warehouse operations, including receiving, shipping, and inventory management
- Supervise and coordinate with the 3PL provider to ensure timely and accurate order fulfillment
- Develop and implement strategies to improve operational efficiency, reduce costs, and enhance customer satisfaction
- Collaborate with cross-functional teams, including Sales, Supply Chain, and Order Management, to ensure business priorities are met
- Provide data-driven insights and analysis to inform business decisions and drive process improvements
- Manage and develop a high-performing team, providing coaching and guidance to ensure success
- Bachelor's degree in Supply Chain, Logistics, or related field
- 8+ years of experience in domestic fulfillment, preferably in a consumer goods company servicing a mass market retailer
- 3-5+ years of supervisory or management experience
- Experience with international fulfillment and 3PL management
- Strong leadership and technical skills, with ability to work autonomously and as part of a team
Frida is a dynamic and entrepreneurial organization that values collaboration and community. As a member of our team, you will have the opportunity to work with a talented group of professionals who are passionate about delivering exceptional customer experiences.
What We Offer- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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