Insurance Customer Support Representative

4 days ago


Orange, California, United States AA Lares Insurance Full time

Company Overview:

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AA Lares Insurance is an independent insurance agency that values relationships and community involvement. Our team of professionals works together to provide exceptional customer service and support to our clients.

About the Role:

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We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Specialist. As a key member of our team, you will be responsible for establishing working relationships with clients, supporting teammates, and resolving billing and coverage questions.

Key Responsibilities:

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  • ">
  • Client Relationships: Establish and maintain strong working relationships with clients, potential clients, and companies we represent.">
  • Support Teammates: Provide assistance to teammates with follow-up for clients and prospects.">
  • Billing and Coverage: Research and resolve billing and coverage questions in a timely manner.">
  • Communication: Promptly respond to client needs via phone or electronically.">
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Requirements:

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To succeed in this role, you must possess excellent communication skills, both verbal and written. You should also be organized, structured, punctual, and able to follow rules. Additionally, you should be patient, respectful, reliable, trustworthy, friendly, supportive, articulate, kind, ethical, and honest.

Salary and Benefits:

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We offer competitive wages based on experience, ranging from $40,000 to $60,000 per year. Commission and bonuses are available for performance, and other benefits include [insert benefits].

Experience Requirements:

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No previous insurance experience is required; we will train and educate the successful candidate. However, having previous experience working within the insurance industry is a bonus.



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