Insurance Support Specialist

2 weeks ago


Orange, California, United States AA Lares Insurance Full time
AA Lares Insurance Job Opportunity">

We are seeking a highly motivated Customer Service Representative to join our team.

">

In this role, you will have the opportunity to work with clients, establish strong relationships, and provide exceptional customer service.

">About the Role">

You will be responsible for supporting clients and teammates, resolving billing and coverage questions, and maintaining client files.

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This is an excellent opportunity for someone who is detail-oriented, has excellent communication skills, and is passionate about providing excellent customer service.

">Key Responsibilities">
  • Establish working relationships with clients and companies we represent.
  • Supporting teammates with follow up for clients and prospects.
  • Research and resolve billing and coverage questions.
  • Promptly respond to client needs either on the phone or electronically.
  • Maintain client files and process routine correspondence between our agency and the client or company.
  • Cultivate new opportunities and offer additional lines of insurance.
  • Assist with other office duties as they arise and are needed.
">Requirements">
  • No previous insurance experience is required; we will train and educate the successful candidate.
  • Proficient with Microsoft Word, Excel, Outlook, and a calculator.
  • Type quickly and accurately.
  • Excellent communication skills both verbal and written.
  • Organized, structured, punctual, and will follow the rules.
  • Patient, respectful, reliable, trustworthy, friendly, supportive, articulate, kind, ethical, and honest.
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We estimate the salary for this role to be around $42,000 per year, depending on experience.

">What We Offer">

We offer competitive wages, opportunities for commission and bonuses, and a dynamic work environment.

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We are a team that cares about our local community and values being part of the solution.

">

If you are passionate about providing excellent customer service and building strong relationships, we encourage you to apply.



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