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Management Development Initiative

2 months ago

Santa Maria, California, United States Chick-fil-A Enos Ranch Full time
Position Overview

The Chick-fil-A Enos Ranch Management Development Initiative is a structured program aimed at cultivating leadership skills over a period of 2-3 years. This initiative focuses on enhancing essential qualities such as character, competency, and interpersonal relationships, which are crucial for success within the Chick-fil-A organization.

Program Objectives:

  • Gain comprehensive knowledge of both front-of-house and back-of-house operations.
  • Engage in the recruitment, interviewing, selection, training, and development of restaurant personnel.
  • Contribute to sales growth and profitability enhancement.
  • Implement innovative systems and processes to boost operational efficiency.

Participants will acquire insights into the processes and procedures that underpin Chick-fil-A's key success factors, including Leadership, Sales and Brand Growth, Customer Experience, and Financial Stewardship.

Qualifications and Skills:

  • A minimum of two years of college education or an Associate's Degree, with plans to complete a Bachelor's Degree.
  • Availability for full-time work, including overtime and flexible hours.
  • Strong written and verbal communication abilities.
  • Capability to remain on feet for extended periods.
  • Reliable transportation is essential.
  • Understanding of Chick-fil-A's customer service standards and operational excellence.
  • Attributes such as hard work, dependability, honesty, teamwork, and a positive attitude are crucial.
  • Willingness to take initiative and serve others.
  • Motivated to learn and grow within the organization.
  • Detail-oriented with keen observational skills.
  • Physical capability to lift weights consistently.

Participants will initially undergo training as Team Members across various restaurant areas to develop operational proficiency and establish vital relationships before transitioning into leadership roles.

Operational Experience:

  • Hands-on experience in BOH, FOH, catering, off-site sales, promotional events, and guest experience.
  • Knowledge of inventory management, food safety, and restaurant cleanliness.

Business Acumen:

  • Experience in operations management, finance, marketing, and customer experience.
  • Skills in leadership development, training, and team management.

Participants will focus on enhancing their interviewing skills, setting business objectives, and monitoring progress to drive necessary changes.

Program Duration:

The program spans 2 to 3 years, with a structured timeline that includes:

  • 4-5 months of training as a Back of House (BOH) and Front of House (FOH) Team Member.
  • 2-6 months of training as a BOH and/or FOH Shift Leader.
  • 4-6 months in Supervisor-level leadership roles.
  • 6-12 months in Director-level leadership positions.

Compensation begins at $20+ per hour for a 50-hour work week, inclusive of regular and overtime pay, along with benefits such as paid vacation and options for retirement plans and health insurance.

Is This Program Right for You?

This initiative is ideal for individuals seeking a self-directed leadership development experience that offers substantial opportunities for personal and professional growth within a dynamic and rapidly expanding franchise.

Success in this program requires a commitment to serving others, a willingness to engage in hard work, and a desire to learn effective business practices while contributing to community development.