Community Supports Specialist

7 days ago


Massachusetts, United States The Northeast Independent Living Program, Inc. Full time
Job Title: Community Supports/Options Counselor Specialist

Job Summary: We are seeking a highly skilled Community Supports/Options Counselor Specialist to join our team at The Northeast Independent Living Program, Inc. This role requires a strong understanding of long-term care services and a passion for empowering individuals with disabilities to make informed choices about their care.

Key Responsibilities:

  • Provide non-biased counseling on long-term care options and respond to consumer inquiries in a timely manner.
  • Offer information and education on public, private, and informal services and programs, and support consumers in making informed decisions about their care.
  • Assist consumers in navigating the complex system of state, federal, and community services, programs, and benefits.
  • Support consumers in the application process for social security disability benefits, housing, MassHealth, assistive technology, home modifications, transportation, and other relevant services.
  • Discuss and gather information about consumers' medical, physical, emotional, and financial resources, and engage in individual, group, or systems advocacy for their rights.

Requirements:

  • Associate degree in a human service or related field, or relevant independent living experience.
  • Relevant experience in health, social service, education, and/or rehabilitation.
  • Significant knowledge of MassHealth and its programs, services, and eligibility criteria.
  • Proficient skills with technology, including Microsoft 365, Teams, mobile devices, and applications.
  • Strategic thinking skills, active listening, interviewing, and advocacy skills.
  • Strong oral and written communication skills and excellent listening skills.
  • Independent travel and reliable transportation required.

About Us: The Northeast Independent Living Program, Inc. is an equal opportunity employer and advocates for an inclusive community free of barriers for people with disabilities. We offer a supportive work environment and opportunities for professional growth and development.



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