Lead Customer Advocate
3 weeks ago
Salary: $58,000 - $68,000 per year, depending on experience and qualifications.
About Fisher Agencies American IncomeWe provide supplemental insurance solutions to working families in the New England region, prioritizing innovation, service, and client satisfaction.
Earning recognition as a Top Place to Work in Boston, we foster a company culture centered on personal growth and mutual success.
The RoleThis lead customer advocate position involves delivering exceptional client experiences while developing leadership skills and providing opportunities for professional growth.
Key Responsibilities- Client Support: Respond to inbound and outbound client communications with professionalism and care.
- Relationship Building: Foster long-term relationships by understanding client needs and delivering tailored solutions.
- Problem Solving: Handle client concerns proactively, ensuring quick and seamless resolutions.
- Process Improvements: Identify strategies to enhance client satisfaction and streamline operations.
- Work Flexibility: Fully remote with the ability to set your own schedule in your preferred time zone.
- Professional Growth: Access to leadership training, mentorship programs, and opportunities to grow your career.
- Competitive Compensation: Performance-based rewards tied to your success.
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