Customer Service Representative

7 days ago


Acworth, New Hampshire, United States Postal Jobs Assist Full time

At Postal Jobs Assist, we are seeking a Customer Service Representative to join our team as a Mail and Package Handler. This exciting opportunity allows you to work in a dynamic environment, providing exceptional customer service and ensuring the efficient processing and distribution of mail and packages.

About the Role

As a Customer Service Representative - Mail and Package Handler, you will be responsible for:

  • Assisting customers with their mailing needs, including answering questions and resolving issues
  • Processing and sorting mail and packages accurately and efficiently
  • Providing excellent customer service, responding to customer inquiries, and addressing concerns in a professional manner

This is an entry-level position that offers opportunities for career advancement within our organization. With comprehensive paid training, you will gain valuable skills and knowledge in customer service, mail handling, and clerical duties.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve issues, and provide assistance with mailing needs
  • Mail Handling: Sort, organize, and distribute mail and packages accurately and efficiently
  • Clerical Duties: Perform administrative tasks, such as completing change of address forms and maintaining accurate records
Benefits

We offer a competitive compensation package, including:

  • Average Annual Salary: Up to $72,400 (including benefits)
  • Paid Time Off: Vacation days, sick leave, and public holidays
  • Health Insurance: Comprehensive medical, dental, vision, and life insurance
  • Retirement Plan: Build a secure financial future with our pension and retirement savings options

Join our team and take advantage of this exciting opportunity to start your career as a Customer Service Representative - Mail and Package Handler.



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