Technical Support Analyst
7 days ago
We are looking for a skilled Technical Support Analyst to join our team at Tri-Force Consulting Services, Inc. in Philadelphia, PA.
This is an onsite role with a 12-month duration.
The successful candidate will have a strong background in technical support, customer service, and problem-solving.
The estimated salary for this position is around $60,000-$70,000 per annum, based on industry standards and cost of living in Philadelphia.
Key Responsibilities- Provide technical support to customers via various communication channels.
- Analyze and troubleshoot complex technical issues.
- Collaborate with internal teams to develop and implement process improvements.
- Document and maintain accurate records of customer interactions and issue resolutions.
- Minimum 2 years of experience working in a help desk environment.
- Proven track record of using GroupLink's Everything Helpdesk application.
- Excellent customer service skills, telephone etiquette, and communication skills.
- Good analytical and problem-solving skills.
-
Technical Support Analyst
6 days ago
Philadelphia, Pennsylvania, United States Contour Data Solutions Full timeAbout the RoleWe are seeking an experienced Technical Support Analyst to join our team at Contour Data Solutions. As a key member of our support team, you will provide first-line support for clients regarding software, hardware, and systems.Your primary responsibility will be to respond to end-customer issues through phone, email, remote-in software, and...
-
Technical Service Analyst
2 weeks ago
Philadelphia, Pennsylvania, United States Hexaware Technologies Full timeAbout HexawareAt Hexaware Technologies, we strive to create a culture that fosters learning, innovation, and growth. Our commitment to empowering team members has led to a dynamic and inclusive work environment.We value our employees' growth and offer a wide range of tools to enhance their professional profiles. From training and upskilling opportunities to...
-
Technical Support Specialist
1 week ago
Philadelphia, Pennsylvania, United States Storage Strategies Inc Full timeJob Overview:Storage Strategies Inc is seeking a Technical Support Specialist to support our team in Philadelphia, PA.In this role, you will provide technical support services and systems analysis to the Naval Surface Warfare Center Command Front Offices.Key Responsibilities:Provide technical administration and operations business support services for...
-
Technical Support Specialist
1 week ago
Philadelphia, Pennsylvania, United States TEKsystems Full timeJob OverviewTEKsystems is seeking a highly skilled Help Desk Analyst to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients in the healthcare industry.About the RoleThis role involves working with a dynamic team to troubleshoot and resolve application problems reported by staff....
-
Senior Technical Support Engineer
2 weeks ago
Philadelphia, Pennsylvania, United States The Children's Hospital of Philadelphia Full timeJob Summary">We are seeking a highly skilled System Analyst III to join our team at The Children's Hospital of Philadelphia. This senior-level position requires collaboration with cross-functional teams to provide advanced support for customers, perform system configuration changes and maintenance, and recommend design enhancements for complex systems.Key...
-
Business Systems Analyst
4 weeks ago
Philadelphia, Pennsylvania, United States Axelon Full timeJob Title: Business Systems AnalystWe are seeking an experienced Business Systems Analyst to work on complex projects, focusing on data warehousing, SQL, and business analysis. The ideal candidate will collaborate with stakeholders, define requirements, manage deliverables, and ensure alignment between business needs and technical solutions.Key...
-
Technical Support Expert
7 days ago
Philadelphia, Pennsylvania, United States SONIFI Solutions, Inc. Full timeKey ResponsibilitiesThe Technical Support Expert will provide on-site technical support for our customers in the Philadelphia, PA area. This includes resolving technical issues, performing maintenance tasks, and providing guidance on the use of our technology solutions.
-
Technical Support Specialist
5 days ago
Philadelphia, Pennsylvania, United States Contour Data Solutions Full timeJob Title: Technical Support Specialist**Company Overview:**Contour Data Solutions is a leading provider of technology solutions, and we are currently seeking a skilled Technical Support Specialist to join our team. As a member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our...
-
Technical Support Specialist
1 month ago
Philadelphia, Pennsylvania, United States Tri-Force Consulting Services, Inc. Full timeAbout the RoleTri-Force Consulting Services, Inc. is seeking a skilled Technical Support Specialist to join our team in Philadelphia, PA.We offer a competitive salary of $65,000 - $85,000 per year, based on experience.Job DescriptionThis 12-month onsite role will involve providing top-notch customer service and technical support to our clients through...
-
IT Technical Support Specialist
1 week ago
Philadelphia, Pennsylvania, United States Amplity Health Full timeAmplity Health, a trusted partner of global healthcare companies, is seeking an IT Technical Support Liaison to join our team. This role offers a competitive salary of approximately $65,000 - $80,000 per year, depending on experience.About the RoleThe IT Technical Support Liaison will serve as the primary interface with client technology teams within a...
-
Technical Support Engineer
1 week ago
Philadelphia, Pennsylvania, United States SONIFI Solutions, Inc. Full timeAbout the JobWe are seeking a skilled Telecom Network Technician to join our team at SONIFI Solutions, Inc. Based in the Philadelphia area, this role offers the opportunity to work independently and collaboratively with internal teams to deliver exceptional technical support to our customers. With a strong focus on problem-solving and customer service, this...
-
Technical Support Specialist
5 days ago
Philadelphia, Pennsylvania, United States University of Pennsylvania Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at the University of Pennsylvania. As a key member of our IT department, you will provide top-notch technical support and services to staff members across the university.About the RoleThe successful candidate will have excellent problem-solving skills, be proficient in...
-
Technical Support Specialist
6 days ago
Philadelphia, Pennsylvania, United States Tri-Force Consulting Services, Inc. Full timeJob DescriptionWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Tri-Force Consulting Services, Inc. in Philadelphia, PA.About the RoleThis is a 12-month onsite position that requires a strong understanding of help desk operations and excellent customer service skills.Key ResponsibilitiesProviding technical...
-
Philadelphia, Pennsylvania, United States Orleans Technical College Full timePosition Overview:Orleans Technical College is seeking a part-time Electronics Instructor to teach students through hands-on projects and theory in safety, math, and other basics of electronics.Key Responsibilities:Deliver high-quality instruction in commercial electricity, emphasizing safety, math, NEC 2020 code, electrical motors, controllers, and...
-
Enterprise Resource Planning Analyst
7 days ago
Philadelphia, Pennsylvania, United States Storage Strategies Inc Full timeAbout the Role:We are seeking an Enterprise Resource Planning Analyst to join our team at Storage Strategies Inc in Philadelphia, PA.In this role, you will provide technical support services and systems analysis to the Naval Surface Warfare Center Command Front Offices.Key Responsibilities:Provide technical administration and operations business support...
-
Technical Support Specialist
2 weeks ago
Philadelphia, Pennsylvania, United States Elsevier Full timeSeamless Operations and Exceptional SupportWe are seeking an experienced Technical Support Specialist to join our team at Elsevier. As a key member of our support team, you will be responsible for providing timely resolutions to production support escalations, ensuring seamless operations for our users.About the Role:The ideal candidate will have a proven...
-
Senior IT Analyst
1 week ago
Philadelphia, Pennsylvania, United States Reliance Standard Full timeAre you a seasoned Senior IT Analyst - Requirements Expert looking for a new challenge? Reliance Matrix is seeking an experienced IT professional to join our team as a Senior IT Analyst - Requirements Expert.In this role, you will be responsible for applying advanced skills for facilitating partnerships with all stakeholders identified, ensuring that...
-
Technical Support Specialist
4 weeks ago
Philadelphia, Pennsylvania, United States Trigyn Technologies Inc Full timeAbout Trigyn Technologies Inc.We are a leading IT Services Company with over 30 years of experience and a strong presence in the industry.As a Technical Support Specialist, you will be working with our direct client - a major utility services firm based in Philadelphia. The role involves handling customer inquiries and resolving technical issues via phone,...
-
Cybersecurity Threat Analyst
2 weeks ago
Philadelphia, Pennsylvania, United States h3 Technologies Full timeJob OverviewCybersecurity Threat Analyst with h3 TechnologiesJob SummaryWe are seeking a highly experienced Cybersecurity Threat Analyst to join our team at h3 Technologies. The ideal candidate will have at least 8 years of experience in Intrusion Prevention Systems and Cyber Threat Analyses, Security Regulations, and technical investigations.Key...
-
Data Analyst Specialist
2 weeks ago
Philadelphia, Pennsylvania, United States Triunity Software Full timeJob Title: Data Analyst SpecialistCompany OverviewTriunity Software is a Product Development, Staff Augmentation, and Consulting Services company providing solutions and services in North America. We provide IT services and technology solutions to various business verticals like Healthcare, Pharma, Banking, Finance, etc.Salary$40.00 per hourJob DescriptionWe...