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Sales Lead
2 months ago
We are seeking a highly motivated and experienced Sales Lead to join our team at ANN INC. in Frederick, MD. As a Sales Lead, you will be responsible for providing exceptional client services, operating as the Manager on Duty in the absence of a manager, and performing operational and transactional functions.
Key Responsibilities
* Embracing our values and setting an example through behaviors
* Ensuring compliance with all ANN INC. practices and procedures
* Supporting the business strategy and adjusting to effectively reach goals
* Driving revenue by proactively managing the client experience while effectively performing Manager On Duty responsibilities
* Utilizing tools to ensure a client-focused team environment
* Coaching Associates 'in the moment' on client interactions and performance to maximize productivity and capture client opportunities
* Possessing keys to the store and performing opening and closing procedures in the absence of management
* Assuming PIN and signature privileges for register functions requiring approval
* Utilizing reports to make effective merchandising decisions and style the store in Division standards
* Leveraging tools to drive operational excellence through Standard Operating Procedures (SOP's)
* Ensuring optimal coverage and productivity in all areas of the store through scheduling appropriately
* Completing daily tasks to ensure the store runs smoothly and meets all ANN INC. standards and guidelines
* Reporting to work as scheduled and recording time worked accurately using ANN INC.'s Time and Attendance system
* Embracing fashion and understanding current market trends and articulating them using ANN INC. interpretations in every client interaction
* Treating others fairly and with respect, valuing differences
Requirements
* Client Service: Ensuring that the client remains the top priority while balancing required tasks and overall store operations
* Store Operations and Organization: Ability to organize, delegate, prioritize assignments, and meet deadlines
* Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain with ANN INC.'s guidelines
* Accuracy: Ability to handle cash and provide change without error, and prepare nightly deposit as necessary
* Communication: Communicating effectively with Clients, Members of Management, Business Partners, and Store Associates
* Schedule: Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts
* Physical: Ability to lift and carry up to 20 pounds occasionally, and maneuver effectively around sales floor, stock room, and office
Education and Experience
* Minimum Requirements: High School Diploma or GED
* Minimum six months Sales Associate experience with ANN INC. or equivalent experience with another retailer in a position of sales associate or higher
* Part-time or full-time managerial experience preferred
Location
Frederick, MD 21704
Position Type
Regular/Part-time