Customer Service Representative

4 weeks ago


Roseville, Minnesota, United States Michaels Stores Full time

Job Summary

Michaels Stores is seeking a highly motivated and customer-focused individual to join our team as a Store Associate - Unloading and Stocking. As a key member of our store team, you will be responsible for delivering exceptional customer service, unloading trucks, and maintaining a well-organized store environment.

Key Responsibilities

  • Provide friendly and attentive customer service to ensure a positive shopping experience
  • Unload trucks and stock merchandise in a timely and efficient manner
  • Maintain a clean and organized store environment, including the stockroom and sales floor
  • Assist customers with finding products and answering questions
  • Execute cash handling and other sales-related duties
  • Participate in visual merchandising and store recovery efforts
  • Work collaboratively with other team members to achieve sales goals and objectives

Requirements

  • High school diploma or equivalent required
  • Previous retail or customer service experience preferred
  • Ability to lift heavy boxes and stand for long periods
  • Strong communication and teamwork skills

About Michaels

Michaels is a leading arts and crafts retailer with over 1,290 stores in 49 states and Canada. We are committed to inspiring creativity and providing exceptional customer service to our customers.



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