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Restaurant Operations Manager

2 months ago

New York, New York, United States Melt Shop Full time
About Melt Shop

Melt Shop is a fast-growing American sandwich concept that's all about comfort food made from scratch. We're passionate about delivering high-quality, delicious food to our customers, and we're looking for a talented Manager to join our team.

Job Title: Manager

We're seeking a highly motivated and experienced Manager to lead our restaurant team. As a Manager, you'll be responsible for ensuring exceptional customer service, maintaining high food quality, and driving sales growth. You'll work closely with our General Manager to develop and implement strategies to improve restaurant performance and achieve business objectives.

Key Responsibilities:
  • Lead and motivate a high-performing team to deliver exceptional customer service and maintain high food quality
  • Develop and implement strategies to improve restaurant performance, including sales growth and customer satisfaction
  • Manage inventory, labor, and expenses to achieve business objectives
  • Ensure compliance with company policies, procedures, and regulatory requirements
  • Collaborate with the General Manager to develop and implement training programs for team members
  • Conduct performance appraisals, provide feedback, and make recommendations for promotions or disciplinary action
Requirements:
  • High school diploma or equivalent required; college degree preferred
  • 1-2 years of supervisory experience in a food service or retail environment
  • Proven track record of driving sales growth and improving customer satisfaction
  • Excellent communication, leadership, and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Basic computer skills and proficiency in Microsoft Office
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A fun and dynamic work environment
  • A team-oriented culture that values diversity and inclusion

We're an equal-opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and driving business growth, we'd love to hear from you