Head Window and Pressure Cleaning Specialist

2 weeks ago

Lacey, Washington, United States Window Genie Full time
Lead Technician for Exterior Home Services

At Window Genie, we pride ourselves on being a top-tier home service franchise focused on enhancing the aesthetics and value of residences in your area through a variety of services, including window washing, roof maintenance, pressure washing, and gutter care.

As a Lead Technician, you play a vital role in our operations, ensuring the quality and efficiency of both residential and commercial exterior cleaning services. You will also have the opportunity to expand our customer base by recognizing and acting on opportunities for additional services. By embodying our core values, you demonstrate respect and professionalism towards all clients and team members.

This position is not your conventional desk job. If you enjoy being active, meeting new people daily, and thrive in a collaborative environment with competitive compensation and the satisfaction of a job well done, then a career with Window Genie may be the perfect fit for you. Ideal candidates will possess a professional demeanor, strong interpersonal skills, and an eye for detail.

Key Responsibilities:
  • Deliver services across our primary offerings, including window washing, roof maintenance, and pressure washing, as well as gutter cleaning, chandelier maintenance, and seasonal lighting installation.
  • Act as the lead trainer and mentor for a team of up to four employees.
  • Proactively identify and resolve customer concerns.
  • Uphold quality control standards and provide assistance to team members as necessary.
  • Serve as a communication link between upper management and field teams.
  • Establish a maintenance and repair schedule for all equipment and vehicles.
  • Perform additional duties as required.
Qualifications:
  • 6-12 months of experience in managing small teams.
  • Physical capability to lift ladders and equipment.
  • Valid driver's license is required.
  • Willingness and ability to work at heights of up to 32 feet.
  • Exceptional communication skills.
  • Professional appearance and demeanor.
This is a full-time, year-round position.

Window Genie maintains a drug-free workplace.

Compensation: $22.00 per hour.

We believe in delivering quality service. When you wear a Window Genie uniform, you join a team that treats its employees with the same respect and integrity that our franchise owners extend to their customers. Outstanding customer service is only achievable through dedicated professionals like you, and fostering a culture of excellence is as essential as the services we provide.

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