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Medical Spa Front Desk Coordinator
2 months ago
We're seeking a highly skilled and friendly Front Desk Coordinator to join our med spa team. As a key member of our front desk team, you'll be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.
Responsibilities:
* Greet all guests and assist them with their visit
* Address client queries and concerns in a professional and courteous manner
* Answer phone calls and redirect them to the appropriate staff member as needed
* Manage incoming and outgoing mail, including packages
* Maintain a tidy and organized front desk area
* Check, sort, and forward general inbound emails
* Provide additional administrative support as needed, including file management and making travel arrangements for executives
Requirements:
* Previous experience in a front desk or customer service role is preferred
* High school diploma or equivalent
* Proficient in Microsoft Office Suite
* Ability to use office equipment, including printers, fax machines, and scanners
* Excellent multitasking and organizational skills
* Great problem-solving skills
* Friendly and customer service-oriented personality
* Fantastic communication skills
If you're a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.