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Front Desk Coordinator

1 month ago

Sandy Springs GA USA, United States Peachtree Orthopedics Full time
About Peachtree Orthopedics

Peachtree Orthopedics is a leading healthcare provider in Atlanta, dedicated to delivering exceptional patient care and service. Our team is passionate about making a difference in the lives of our patients, and we're seeking a skilled Front Desk Coordinator to join our Northside office team.

Job Summary

We're looking for a highly organized and customer-focused individual to provide exceptional patient experience and administrative support. As a Front Desk Coordinator, you'll be the first point of contact for patients, handling appointment scheduling, insurance verification, and other administrative tasks. If you're a team player with excellent communication skills and a passion for delivering top-notch service, we'd love to hear from you

Key Responsibilities
  • Provide exceptional patient experience through warm welcomes, appointment verification, and ensuring patient comfort throughout their visit.
  • Juggle multiple tasks, including insurance verification, daily collections, and managing patient profiles with exceptional attention to detail.
  • Utilize computer systems for appointment changes and patient profiles, ensuring accurate and up-to-date records.
  • Keep our clinics running smoothly by addressing facility-related issues and maintaining a neat and orderly waiting room.
  • Serve as a vital link between patients, clinical staff, and physicians, ensuring seamless communication and assistance.
  • Assist with daily tasks, including handling mail, packages, and office supplies, ensuring our team has the resources they need.
Requirements
  • High school diploma or equivalent.
  • At least one year of customer service experience, ideally in a high-volume setting.
  • Proficiency in computer systems, with experience in Electronic Medical Records (EMR) as a significant plus.
Why Join Peachtree Orthopedics?

We offer a dynamic work environment, opportunities for growth and development, and a commitment to excellence in patient care. If you're passionate about delivering exceptional service and making a difference in the lives of our patients, we'd love to have you join our team

Work Environment

Peachtree Orthopedics is an equal opportunity employer, committed to creating an inclusive environment for all employees. We celebrate diversity and are dedicated to providing a safe and supportive work environment.