HR Services Specialist

2 weeks ago


O'Fallon, United States cyberThink Full time

Job Summary:

As an HR Services Specialist at cyberThink, you will be responsible for providing exceptional customer service and support to employees and management teams. Your primary focus will be on resolving complex HR inquiries and implementing preventative solutions. You will work closely with the HRIS team to ensure seamless transaction processing and audit compliance.

Key Responsibilities:

  • Respond to HR inquiries in a timely and professional manner
  • Escalate complex cases to Tier 2 or subject matter experts as needed
  • Implement preventative solutions to resolve HR issues
  • Work with the HRIS team to ensure accurate and efficient transaction processing
  • Manage confidential data and maintain audit compliance
  • Identify process improvements and participate in their implementation
  • Develop and maintain excellent working relationships with HR teams and colleagues

Requirements:

  • Strong problem-solving and troubleshooting skills
  • Broad knowledge of HR concepts and terminology
  • Excellent customer service skills
  • High level of accuracy and attention to detail
  • Ability to work in a dynamic, time-sensitive environment
  • Collaborative team player with a professional demeanor

What We Offer:

  • A competitive hourly rate of $25.00 to $35.00
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development


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