Deputy Chief Information Officer

1 week ago

Alexandria, Virginia, United States US National Credit Union Administration Full time
Job Summary

The Deputy Chief Information Officer will serve as a senior IT executive, providing strategic leadership and direction to the Office of the Chief Information Officer (OCIO) at the US National Credit Union Administration (NCUA). The successful candidate will have a proven track record of managing IT programs, special projects, policies, services, and resources to support the agency's mission and operations.

Key Responsibilities
  • Support the Chief Information Officer in overseeing IT programs, special projects, policies, services, and resources.
  • Maintain a proactive vision, strategy, and enterprise roadmap for the OCIO consistent with NCUA's strategic plan.
  • Develop and/or leverage in-house expertise for identifying, creating, and/or optimizing processes for critical IT functions or services.
  • Lead OCIO budget planning, analysis, execution, and management, ensuring transparency and sound stewardship of allocated funds.
  • Measure and report OCIO operational effectiveness and efficiency through a balanced scorecard.
  • Ensure the legal, appropriate, and effective acquisition of all agency OCIO IT products and services.
  • Manage the effective use of a diverse staff of NCUA employees and contractors.
  • Oversee recruiting highly qualified staff throughout OCIO.
  • Maintain an engaged, collaborative, and innovative culture for the office.
  • Set priorities and performance standards for staff.
  • Ensure compliance with current and future legislation and regulations pertaining to Federal government IT operations.
  • Facilitate the OCIO customer engagement to understand customer experience-related opportunities and challenges.
  • Adhere to and enforce agency security instructions and programs established by the Chief Information Security Officer.
Requirements
  • One year (12 months) of full-time specialized experience comparable in difficulty and responsibility to the CU-15 grade level in the public or private sector.
  • Experience serving as a senior official or executive managing a staff or division with responsibility for IT contractor sourcing, IT security, IT Operations, and the full range of IT services for both on-premise and cloud-based application solutions, infrastructure, and networks.
  • Qualifying specialized experience must include experience serving as a senior official or executive managing a staff or division with responsibility for IT contractor sourcing, IT security, IT Operations, and the full range of IT services for both on-premise and cloud-based application solutions, infrastructure, and networks.
Executive Core Qualifications (ECQs)
  • Leading Change: Develop and implement an organizational vision that integrates key national and program goals, priorities, values, and other factors.
  • Leading People: Design and implement strategies that maximize employee potential and foster high ethical standards in meeting the organization's vision, mission, and goals.
  • Results Driven: Make timely and effective decisions and produce results through strategic planning and the implementation and evaluation of programs and policies.
  • Business Acumen: Acquire and administer human, financial, material, and information resources in a manner that instills public trust and accomplishes the organization's mission.
  • Building Coalitions/Communication: Explain, advocate, and express facts and ideas in a convincing manner and negotiate with individuals and groups internally and externally.
Technical/Professional Core Qualification (TCQ)
  • Demonstrated leadership experience and expert knowledge in managing IT operations, applications, and infrastructure; customer care; developing IT strategic plans; and directing resource allocation.

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