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Dairy Department Manager
2 months ago
We are seeking a highly skilled and experienced Dairy Department Manager to join our team at Sprouts Farmers Market. As a key member of our store management team, you will be responsible for overseeing the daily operations of our dairy department, ensuring exceptional customer service, and driving sales and profitability.
Key Responsibilities- Manage the daily activities and functions of the dairy department to achieve sales and profit goals.
- Provide direction and guidance to department staff, ensuring excellent customer service and a clean, well-organized store environment.
- Process and stock products according to company standards, maintaining high levels of inventory accuracy and minimizing stock loss.
- Responsible for delivering outstanding customer service, responding to customer inquiries, and resolving any issues in a timely and professional manner.
- Control inventory levels, ordering products as needed to maintain optimal stock levels and minimize waste.
- Responsible for the proper rotation of products to ensure freshness and remove out-of-code items.
- Manage price changes within the department, ensuring accurate pricing and signage.
- Engage and evaluate team members through coaching, feedback, and one-on-one development discussions, making recommendations on merit increases and promotions.
- Regularly attend and participate in store meetings, contributing to the development and implementation of store strategies and initiatives.
- Recruit, hire, and make promotion/transfer decisions in collaboration with the Store Manager.
- Exercise independent judgment to address team member concerns, taking corrective action as needed, including coaching, counseling, and disciplinary action.
- Ensure maximum productivity and efficiency by creating and adjusting schedules and staffing levels.
- Communicate standards, expectations, policy changes, and product knowledge to team members, ensuring a high level of knowledge and understanding.
- Lead a team that collaborates to deliver the finest quality of product, highest level of service, and greatest experience for customers.
- At least 2 years' retail grocery experience, preferably in a management role.
- Good communication skills, with the ability to give and take direction in a team environment.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- Working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
- Outgoing and friendly behavior, with a positive attitude towards team members and customers.
- Ability to answer phones and take special orders.
- Perform general housekeeping in the department, including cleaning and sanitizing work areas.
- Ability to operate and use knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks as needed.
- Knowledge of scales and weight measures to accurately weigh and label products.
- Ability to stand for up to 3 hours continuously, for a total of 8 hours per shift.
- Adhere to all safety, health, and Weights and Measures regulations, and achieve and maintain a Food Handlers permit.