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Mental Health Navigator

2 months ago

Palo Alto, California, United States Momentum for Health Full time
About the Role

Momentum for Health is seeking a highly motivated and compassionate Peer Support Specialist to join our team. As a Peer Support Specialist, you will play a vital role in providing support, wellness, and recovery services to clients and their support networks in the community.

Key Responsibilities
  • Assist clients in navigating the mental health system, including referrals to various county agencies, community mental health organizations, and accessing benefits.
  • Establish links and working relationships with service providers, community agencies, and educational institutions.
  • Encourage families to utilize all identified resources and provide client assistance and mentoring on a one-to-one basis.
  • Act as a liaison/advocate to ensure that collaborative networks in the community provide services in a respectful, user-friendly, and welcoming way.
  • Promote wellness, recovery, and support networks, and provide outreach to clients in the community.
  • Confer with program staff and professional staff to assist in evaluating client needs or problems.
  • Work a flexible schedule as required by the responsibilities of the position.
  • Attend and participate in staff, program, agency, and community meetings as required.
Requirements
  • High School diploma, GED, or equivalent education.
  • Personal experience in a mental health setting preferred.
  • Proven problem-solving skills and abilities.
  • Ability to manage multiple tasks and demands.
  • Ability to engage and communicate effectively.
  • Demonstrated ability to work independently and in a small team environment.
  • Engage and communicate effectively with others in both verbal and written English.
  • Monitor and support developmental growth and the recovery process.
  • Employ tact and diplomacy, exercise good judgment, and act calmly in emergency situations.
  • Work from a strengths-based, harm-reduction, social rehabilitation model.
  • Work effectively with persons differing in value systems, ethnicity, cultural backgrounds, language capabilities, and disabilities.
Preferred Qualifications
  • Knowledge of specific needs of the target population, as well as serious mental illness, substance abuse, other dual diagnoses, homelessness, and the justice system.
  • Mental Health Services Act (MHSA) knowledge.
  • Wellness Recovery Action Plan (WRAP) knowledge or willingness to learn.
  • Community resources, including those required to meet the non-mental health needs of the target population.
Physical Requirements
  • Hearing and talking on telephone and in person (over 2/3 of the workday).
  • Standing, walking, sitting, pinching, and finger flexion are required constantly (over 2/3 of the workday).
  • Lifting, carrying, pushing, pulling, bending, stooping, crouching, kneeling, and twisting are required occasionally (under 1/3 of the workday).