Banquet Houseperson

4 weeks ago


Syracuse, New York, United States Crescent Hotels & Resorts Full time
Job Title: Banquet Houseperson

Join Crescent Hotels & Resorts as a Banquet Houseperson and be part of a dynamic team that delivers exceptional guest experiences.

Job Summary:

We are seeking a highly motivated and detail-oriented Banquet Houseperson to join our team. As a Banquet Houseperson, you will be responsible for setting up, breaking down, and servicing meeting rooms to the highest standards of quality.

Key Responsibilities:
  • Set up meeting rooms to the specifications of guests, including transporting heavy materials and equipment.
  • Supply and replenish meeting rooms with clean glasses and fresh water.
  • Break down meeting rooms after events and return equipment to storage.
  • Maintain a clean and organized workspace, adhering to hotel standards.
  • Communicate effectively with supervisors and colleagues to ensure seamless event execution.
Requirements:
  • Ability to communicate in English.
  • Self-starting personality with an even disposition.
  • Maintain a professional appearance and manner at all times.
  • Ability to lift and move heavy equipment and materials.
  • Knowledge of various types of equipment and set up styles used in meeting rooms.
Performance Standards:
  • Customer Satisfaction: Provide exceptional guest service and maintain a positive attitude in all interactions.
  • Work Habits: Adhere to hotel standards for work procedures, dress, grooming, punctuality, and attendance.
  • Safety & Security: Adhere to hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, and effectively reporting safety hazards and safety concerns.

Crescent Hotels & Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws.


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