Current jobs related to Customer Service Representative - Irvine, California - Western Growers Family of Companies

  • Customer Service Agent

    4 weeks ago

    Irvine, California, United States Customer Service Representative Outsourcing Company Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve...

  • Customer Service Representative

    3 weeks ago

    Irvine, California, United States Johnson Service Group (IL) Full time

    Job SummaryUnder the direction of the Senior Supervisor, Customer Service, the bilingual Child Care Providers United (CCPU) customer service representative provides consultive telephonic and web-based assistance to Child Care Providers, Agents, and Enrollment Services. This role requires strong communication skills, attention to detail, and the ability to...

  • Bilingual Customer Service Representative

    4 weeks ago

    Irvine, California, United States Johnson Service Group Full time

    Job SummaryWe are seeking a highly skilled Bilingual Spanish Customer Service Representative to join our team at Johnson Service Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and answering questions related to insurance benefits, provider contracts,...

  • Customer Service Representative

    1 month ago

    Irvine, California, United States Ultimate Staffing Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and professional Customer Service Representative to join our team at Ultimate Staffing. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, taking orders over the phone, and processing orders for the holiday...

  • Bilingual Spanish Customer Service Representative

    3 weeks ago

    Irvine, California, United States Johnson Service Group Full time

    Job SummaryWe are seeking a highly skilled Bilingual Spanish Customer Service Representative to join our team at Johnson Service Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key ResponsibilitiesProvide...

  • Customer Service Representative

    1 month ago

    Irvine, California, United States Motion Recruitment Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues...

  • Customer Service Representative

    2 weeks ago

    Irvine, California, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeJob Summary:Domino's Pizza LLC is seeking a highly motivated and enthusiastic Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, interacting with customers to provide exceptional service and ensure their satisfaction.Responsibilities: Answer...

  • Customer Service Representative

    2 weeks ago

    Irvine, California, United States Mirion Full time

    Customer Service RepresentativeMirion Medical is seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, customers, and stakeholders.Resolve customer issues from start to finish, ensuring timely and accurate responses to all...

  • Customer Service Representative

    4 weeks ago

    Irvine, California, United States Select Staffing Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Select Staffing. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer satisfaction.Key...

  • Customer Service Representative

    3 weeks ago

    Irvine, California, United States Ultimate Staffing Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and professional Customer Service Representative to join our team at Ultimate Staffing in Irvine. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, taking orders over the phone, and processing orders for the...

  • Customer Service Representative

    4 weeks ago

    Irvine, California, United States Ultimate Staffing Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Ultimate Staffing. As a Customer Service Representative, you will be responsible for providing exceptional customer service by dispatching and managing work orders, tracking customer inspections, and...

  • Customer Service Representative

    3 weeks ago

    Irvine, California, United States BARTON PERREIRA LLC Full time

    Customer Service RepresentativeBarton Perreira LLC is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.Key Responsibilities:Respond to customer inquiries...

  • Customer Service Representative

    2 weeks ago

    Irvine, California, United States Select Staffing Full time

    Customer Service Representative Job DescriptionSelect is seeking an experienced Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Answer inbound and outbound calls,...

  • Customer Service Representative

    4 weeks ago

    Irvine, California, United States States HR CO LLC Full time

    Customer Service Representative Job DescriptionAt States HR CO LLC, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team.The ideal candidate will have excellent communication and problem-solving skills, with the ability to provide top-notch service to our customers.Key Responsibilities:Respond to customer...

  • Customer Service Representative

    3 weeks ago

    Irvine, California, United States Vaco Full time

    Job Title: Customer Service RepresentativeAt Vaco, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and ensuring timely and accurate processing of warranty parts orders.Key Responsibilities:Process domestic and...

  • Customer Service Representative

    3 weeks ago

    Irvine, California, United States BARTON PERREIRA LLC Full time

    Customer Service RepresentativeBarton Perreira is seeking a Customer Service Representative to join our team in Irvine, California. As a key member of our customer service team, you will be responsible for providing exceptional customer care by answering calls, responding to customer inquiries, and resolving issues in a timely and professional manner.Key...

  • Customer Service Representative

    2 weeks ago

    Irvine, California, United States 24 Seven Talent Full time

    Customer Service Representative Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at 24 Seven Talent. As a Customer Service Representative, you will be the primary point of contact for all customer inquiries, complaints, and issues related to orders, products, and shipping.Key Responsibilities:Provide exceptional...

  • Customer Service Representative

    4 weeks ago

    Irvine, California, United States Identified Talent Solutions Full time

    Job Title: Customer Care Representative (Healthcare)Location: Irvine, CA (Onsite)Company Overview:Exciting opportunity to join a customer-centric and forward-thinking healthcare services company in Irvine, CA, delivering top-notch healthcare services with a strong emphasis on exceptional customer care. We are dedicated to making a positive impact in people's...

  • Customer Service Representative

    2 weeks ago

    Irvine, California, United States Domino's Franchise Full time

    Job DescriptionDomino's Franchise is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, operating equipment, and maintaining a clean and safe work environment.Key Responsibilities:Operate all...

  • Customer Service Representative

    2 months ago

    Irvine, California, United States Identified Talent Solutions Full time

    Job Title: Customer Care RepresentativeLocation: OnsiteCompany Overview: Identified Talent Solutions is a customer-centric and forward-thinking healthcare services company dedicated to delivering top-notch healthcare services with a strong emphasis on exceptional customer care.Role Overview: We are seeking a dynamic team member to fill the role of Customer...

Customer Service Representative

2 months ago

Irvine, California, United States Western Growers Family of Companies Full time
About the Role

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Western Growers Family of Companies. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients and stakeholders.

Key Responsibilities
  • Customer Advocate
    • Foster and build working relationships with Agents, Certified Enrollment Counselors, federal and state agency contacts.
    • Must become the subject matter expert for PCMI, State Provided Programs and HealthCare.Gov.
    • Serve as a representative of the Agent by displaying professionalism, knowledge, and discretion in all interactions with other members of the Agent's community and their customers.
    • Adhere to the call center Quality Guidelines to ensure the best phone support to our callers.
  • Call Center Support
    • Be a key contributor to meeting our contractual obligations to PCMI.
    • Meet and maintain all of the department service metrics and performance objectives.
    • Thoroughly document information, activities and changes in the database and inquiry outcomes for accurate tracking and analysis.
    • Provide telephonic and web-based outreach to provide informational support to assist with all aspects of the application process within the Covered California systems from sign up to termination.
    • Identify, initiate, and implement at least one process improvement and/or innovation annually.
  • Other
    • Utilize all capabilities to satisfy one mission - to enhance the competitiveness and profitability of our members. Do everything possible to help members succeed by being curious and striving to understand what others are trying to achieve, planning, and executing work helpfully and collaboratively. Be willing to adjust efforts to ensure that work and attitude are helpful to others, be self-accountable, create a positive impact, and be diligent in delivering results.
    • Maintain internet speed of 40 MB download and 10 MB upload and router with wired Ethernet.
    • Maintain a HIPAA-compliant workstation and utilize appropriate security techniques to ensure HIPAA-required protection of all confidential/protected client data.
    • Maintain and service safety equipment (e.g., smoke detector, fire extinguisher, first aid kit).
    • All other duties as assigned.