Protection Services Associate
1 month ago
The Protection Services Associate will provide a safe and secure environment for Crystal Bridges members, guests, volunteers, staff, collections, facilities, and grounds. This role requires a welcoming demeanor, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Key Responsibilities- Present a welcoming demeanor to all guests and provide information as necessary
- Interact with the public in a courteous and respectful manner while upholding Museum policies
- Circulate through scheduled posts to deter acts of vandalism, theft, or negligence and ensure the safety of guests
- Provide protection for the museum and premises from criminal activity, fire, and safety hazards
- Prepare gallery objects for daily activities and regulate traffic flow through galleries
- Handle evacuations and difficult situations according to Museum policy
- Provide basic first aid and CPR in cases of accident or illness
- Report all suspicious conditions or persons and provide descriptions of violators of Museum policies
- High school graduate or equivalent required
- Driver's license required and must be an insurable driver
- Strong background in customer service, public-oriented environment
- Good verbal communication skills
- The ability to clearly speak and understand the English language (bi-lingual a plus)
- Basic computer skills required (checking email, sending email, navigating museum software/applications)
The Protection Services Associate will work in museum spaces and grounds, with exposure to noise levels up to 85 decibels. The role requires ongoing flexibility in work hours due to events, staffing needs, and other factors.
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