Service Department Manager

7 days ago


Bentonville, Arkansas, United States McLarty Daniel Buick GMC Full time

About McLarty Daniel Automotive, a leading automotive dealership in the region, we're seeking a highly skilled Service Department Manager to join our team.

The ideal candidate will have a proven track record of managing service departments, leading teams, and driving customer satisfaction.

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience.

Job Description:

The Service Department Manager will oversee the daily operations of our service department, ensuring prompt, courteous, and effective service to our customers. Key responsibilities include:

  • Managing service orders and workflow to ensure efficient use of technician time
  • Providing exceptional customer service, addressing customer inquiries, and resolving issues in a timely manner
  • Leading a team of technicians, setting schedules, and assigning tasks to ensure optimal productivity
  • Coordinating with upper management to make hiring and discipline decisions
  • Staying up-to-date with industry developments, best practices, and regulatory requirements
Required Skills and Qualifications:

The successful candidate will possess:

  • Excellent leadership and communication skills
  • Proven ability to manage multiple priorities, meet deadlines, and drive results
  • Strong analytical and problem-solving skills, with a focus on customer satisfaction
  • Ability to work effectively in a fast-paced environment, with minimal supervision
  • Clean driving record and valid driver's license
Benefits:

We offer a comprehensive benefits package, including:

  • Medical, dental, and vision plans
  • 401(K) with employer match
  • Paid time off and opportunities for advancement
  • Professional development opportunities and training programs
Equal Opportunity Employer:

Mclarty Daniel Automotive is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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