Front Desk Associate

3 weeks ago


Camas, Washington, United States Gold's Gym Washington Full time
Job Title:

Front Desk Associate - Evening and Weekend Shift

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate. As a key member of our evening and weekend shift, you will be responsible for providing exceptional service to our members and guests.

About You
  • You have a high school diploma or equivalent and excellent communication skills, both verbal and written.
  • You possess basic accounting knowledge and are proficient in using computer software.
  • You are able to lift up to 45 pounds and stand for extended periods.
  • You are a team player who upholds our company values and code of conduct.
Responsibilities
  1. Welcome and Direct Members: Greet and direct our members, guests, and staff with enthusiasm, creating a friendly and inviting atmosphere during night and weekend shifts.
  2. Maintain Security and Control: Maintain security and control at the gym's entrance and retail area, ensuring a safe and welcoming environment.
  3. Efficient Check-Ins: Follow proper check-in procedures, registering each member and guest promptly.
  4. Guest Registration: Register all guests using the correct procedures and direct appointments to fitness consultants professionally.
  5. Phone Etiquette: Answer calls in a courteous and professional manner, handling inquiries and messages effectively.
  6. Appointment Management: Follow up on telephone inquiries to ensure appointments are booked correctly.
  7. Member Support: Respond promptly to member requests, inquiries, and concerns, maintaining our high-quality service standards.
  8. Closing Procedures: Follow specific closing procedures, such as turning off lights, securing the facility, and setting the alarm system.
  9. Team Communication: Communicate with the opening shift staff to relay any important information or issues that need attention the next day.
What We Offer
  • A competitive salary of $18-$22 per hour, depending on experience.
  • A fun and dynamic work environment with a supportive team.
  • The opportunity to grow and develop your skills in a fast-paced industry.
How to Apply

If you are a motivated and customer-focused individual who is looking for a fulfilling part-time job, we encourage you to apply for our Front Desk Associate position.



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