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Senior Medical Assistant

2 months ago

Canton, Georgia, United States Advanced Urology Full time
Position Overview

The Lead Medical Assistant (MA) plays a crucial role in delivering exceptional patient care while ensuring a seamless experience for every individual. This position is dynamic and encompasses a variety of responsibilities that evolve over time, including overseeing operational efficiencies and upholding high standards for electronic medical record (EMR) documentation within the clinic.

What We Provide:

  • A supportive work environment
  • Focus on work-life balance
    • Consistent hours from Monday to Friday (No nights, weekends, or holidays)
    • Accrued paid time off that increases with tenure
  • Commitment to professional growth:
    • Educational programs covering tuition, certification, and license reimbursement
    • Cross-training opportunities for RNs and Medical Assistants
  • Dedication to employee well-being:
    • Programs recognizing employee contributions and years of service
    • Comprehensive health benefits including dental, vision, life, disability, and 401(k)
    • Eight weeks of paid maternity/new mother's leave
  • Multiple locations throughout the Metro Atlanta area

Ideal Candidate:

  • Motivated by a commitment to making a positive impact.
  • Enthusiastic about delivering high-quality healthcare.
  • Devoted to patient service.
  • Team-oriented and collaborative.
  • Positive, innovative, and resourceful.

Key Responsibilities:

  • In a fast-paced, high-volume environment, gather and assess accurate clinical information from patient records, guiding clinical staff based on insights obtained from various sources, and effectively relay this information to the medical team to optimize clinic workflow.
  • Ensure timely acquisition and communication of clinical data to the healthcare team while maintaining precise patient documentation.
  • Continuously monitor patient flow and operational efficiency, delegating tasks to team members in a clear and constructive manner.
  • Foster a positive and motivating workplace atmosphere, ensuring team members feel valued and recognized for their contributions.
  • Exhibit self-awareness regarding personal actions and their impacts, demonstrating accountability.
  • Observe group dynamics and apply the most suitable approach to problem-solving.
  • Implement new or modified processes into existing workflows to enhance patient outcomes.

Essential Competencies:

  1. Proactive Approach: Embracing new challenges with urgency and enthusiasm.
  2. Work Direction: Offering guidance, delegating tasks, and removing barriers to productivity.
  3. Self-Insight: Utilizing feedback and reflection to understand personal strengths and areas for improvement.
  4. Adaptability: Adjusting demeanor and strategies in real-time to meet varying situational demands.

Cultural Values:

  1. People: Collaborating effectively to achieve shared goals.
  2. Heart: Fostering strong patient relationships and delivering patient-centered solutions.
  3. Service: Building trust through honesty and integrity.
  4. Excellence: Encouraging innovation for organizational success.

Qualifications:

Basic Requirements:

  • High School Diploma or GED.

Experience:

  • Minimum of 2 years in a clinical setting.

Certifications:

  • Current CMA Certification or equivalent experience.

Preferred Experience:

  • 3+ years in Urology or Gynecology.
  • Experience in high-volume clinical environments.
  • Familiarity with Electronic Medical Record (EMR) systems.

Preferred Certifications:

  • Current CMA certification.