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CloudHQ - Senior Manager, Engineering Operations

2 months ago


Ashburn, Virginia, United States CloudHQ LLC Full time
Job Description

**About Us**

CloudHQ LLC is a leading provider of flexible, efficient, and resilient data center solutions to businesses of all sizes. Our organization was founded by the pioneer of data center REITs and has state-of-the-art data center sites located on two Northern Virginia campuses, as well as London, Frankfurt, Paris, Milan, and São Paulo.

**The Role**

We are seeking a strong candidate with exceptional engineering experience to support the Engineering Services team. Our ideal candidate will assist with the design of critical and high-impact components of systems, collaborating cross-functionally with multiple teams to ensure consistency in architectural principles and promote best practices.

**Key Responsibilities**

  • Participate in design reviews with the Development team to provide comments from the Operations perspective.
  • Review drawings and specifications, participate in equipment selection and provide input to the design team where needed.
  • Represent the Operations team in startup, testing, factory witness testing, commissioning, and turnover.
  • Support the commissioning manager as needed.
  • Be the single point of contact for the Operations Team for building turnover.
  • Ensure that the design and construction are done with operability and maintainability in mind.
  • Develop guidelines and standards for operational processes.
  • Provide input to the development of design standards.
  • Develop and administer an 'Operations and Maintenance' audit program.
  • Lead After-Action Reviews and ensure that the lessons learned are incorporated into the policies.
  • Provide Subject Matter Expertise on critical systems maintenance and operations.
  • Assist with troubleshooting issues as needed.
  • Provide onsite support during major maintenance activities if needed.
  • Ensure proper procedures are written and reviewed before such activities.

**Requirements**

  • Bachelor's degree in mechanical or electrical engineering.
  • A minimum of 7 years in MEP design and peer review of mission-critical facilities.
  • Experience with hyperscale data center design, testing and commissioning.
  • Critical facilities operating experience a plus.
  • Experience in operational handover of mission-critical facilities.
  • Experience developing design/commissioning/operational standards and guidelines.
  • Experience performing root-cause analysis on complex failure scenarios.
  • Experience developing operating procedures and emergency procedures.
  • Experience performing field observations during construction on behalf of the owner.