Administrative Support Specialist
3 weeks ago
We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at RPC Staffing. As an Administrative Support Specialist, you will be responsible for providing administrative support to our call center floor/agents with account research and verification.
Key Responsibilities:
- Support call center agents with account research and verification
- Handle incoming mail, faxes, and scanned documents
- Review and process check payments and walk-up payments
- Update status codes in CUBS
- Enter notes in client database
- Conduct record searches for vehicle plate and vin #, debtor information, verify death records, bankruptcies
- Verify account balances and make account adjustments
- Research validation of debt requests and act as a client liaison to gather required documents
- Prepare response letters to debtor's disputes and consumer letters
- Find and retrieve information from files
Requirements:
- Intermediate level of working knowledge of CUBS
- Intermediate level of working knowledge of clients' needs, debt types
- Intermediate skills of computer (internet, email, word processing), typing skills
- Proper grammar and written skills
- Organizational skills
- Detail-oriented with the ability to multi-task
About RPC Staffing
RPC Staffing was founded in 2002 as a firm that combines a hands-on approach with industry expertise and national reach. We are a Veteran Owned Business, HUB Certified staffing company, and a proud member of the Association of the United States Army & American Staffing Association. We are one of Dallas Business Journal's Top Hispanic Owned Companies, an INC. 5000 America's Fastest-Growing Private Company, a six-time winner of Clearly Rated's Best of Staffing award, and one of Forbes' America's Best Professional Recruiting Firms.
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