Dental Scheduling Representative
4 weeks ago
Unique Management is seeking a highly skilled and detail-oriented Dental Scheduling Representative to join our team. As a key member of our customer service team, you will be responsible for scheduling appointments for our dental clients in a fast-paced, phone-based environment.
Key Responsibilities:
- Answer calls within 3 seconds or less and complete standard calls within 5 minutes.
- Provide exceptional patient care and customer service to ensure a positive experience for our clients and patients.
- Manage time efficiently while on and off the phones, prioritizing tasks and calls as needed.
- Respond cooperatively to constructive criticism and ensure a distraction-free work environment.
Requirements:
- High school diploma or equivalent required; 2-year post-high school education preferred.
- 1-2 years of customer service experience, with phone-based experience highly preferred.
- Excellent communication and interpersonal skills, with the ability to work in a team-oriented environment.
What We Offer:
- A competitive salary and benefits package, including healthcare, dental, and vision coverage.
- A 401(k) plan with a 4% company match.
- Opportunities for professional development and career advancement.
Available Schedules:
- Full-time: Monday - Friday, flexible schedules between 10:00am EST - 9:00pm EST.
- Part-time: Tuesday - Saturday, 11:30am - 8:00pm EST.
Why Work for Unique Management?
We are a dynamic and growing company that values our employees and provides opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career, we encourage you to apply for this exciting opportunity.
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