Dental Scheduling Representative

4 weeks ago


Jeffersonville, Indiana, United States Unique Management Full time
Job Overview

Unique Management is seeking a highly skilled and detail-oriented Dental Scheduling Representative to join our team. As a key member of our customer service team, you will be responsible for scheduling appointments for our dental clients in a fast-paced, phone-based environment.

Key Responsibilities:

  • Answer calls within 3 seconds or less and complete standard calls within 5 minutes.
  • Provide exceptional patient care and customer service to ensure a positive experience for our clients and patients.
  • Manage time efficiently while on and off the phones, prioritizing tasks and calls as needed.
  • Respond cooperatively to constructive criticism and ensure a distraction-free work environment.

Requirements:

  • High school diploma or equivalent required; 2-year post-high school education preferred.
  • 1-2 years of customer service experience, with phone-based experience highly preferred.
  • Excellent communication and interpersonal skills, with the ability to work in a team-oriented environment.

What We Offer:

  • A competitive salary and benefits package, including healthcare, dental, and vision coverage.
  • A 401(k) plan with a 4% company match.
  • Opportunities for professional development and career advancement.

Available Schedules:

  • Full-time: Monday - Friday, flexible schedules between 10:00am EST - 9:00pm EST.
  • Part-time: Tuesday - Saturday, 11:30am - 8:00pm EST.

Why Work for Unique Management?

We are a dynamic and growing company that values our employees and provides opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career, we encourage you to apply for this exciting opportunity.



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