Customer Service Associate
1 week ago
As a Customer Service Associate, you will play a vital role in delivering an exceptional customer experience by providing outstanding service and creating a safe and clean environment.
Key Responsibilities:
- Establish and maintain a clean and safe store environment that encourages customer loyalty.
- Achieve sales and profit goals while ensuring quality assurance standards are met.
- Support the day-to-day operations of the department and demonstrate core values of respect, honesty, and integrity.
- Adhere to local, state, and federal health and civil codes.
- Gain and maintain product knowledge to respond to customer inquiries and make suggestions.
- Understand store layout and locate products efficiently.
- Stay current with promotions, ads, and inventory conditions.
- Maintain safety awareness and report any issues or risks.
- Perform cashier functions and ensure all policies and procedures are followed.
- Practice preventive maintenance and report any equipment issues.
- Notify management of customer or employee accidents and report any safety risks or illegal activity.
Requirements:
- Effective communication skills.
- Basic math skills, including counting, addition, and subtraction.
- Ability to handle stressful situations.
- Meet the minimum physical demands of the position.
- Be at least 18 years old.
Preferred Qualifications:
- Retail experience.
- High school diploma or equivalent.
- Second language skills.
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