Sales and Operations Assistant

1 month ago


Frederick, Maryland, United States Kiosk Group, Inc Full time
Job Summary

Kiosk Group, Inc. is seeking a highly skilled Sales and Operations Assistant to support the sales and operations teams. The ideal candidate will have excellent communication and interpersonal skills, with a strong attention to detail and a customer-oriented approach.

Key Responsibilities
  • Handle initial inquiries from potential sales prospects and schedule appointments for Sales Executives.
  • Process online orders and manage administrative accounts, ensuring all details are accurate and up-to-date.
  • Conduct research and gather data to assist the Sales team.
  • Manage inbound phone calls, directing them to the appropriate team members to ensure smooth communication and customer satisfaction.
  • Coordinate open orders with production, assist with quality inspections, and manage RMA issues.
  • Schedule blanket order releases for recurring orders and maintain post-sale customer relationships.
Requirements
  • Proficiency in Microsoft Office Suite and experience with ERP software.
  • Knowledge of Adobe, particularly with form creation.
  • Strong attention to detail and a focus on quality.
  • Customer-oriented approach with excellent communication and interpersonal skills.
  • Ability to be self-directed and motivated, working efficiently with minimal supervision.
About Kiosk Group, Inc.

Kiosk Group, Inc. is a dynamic and innovative company that has earned the trust of top-tier businesses and esteemed organizations. We are revolutionizing the way people connect and interact through interactive kiosk solutions.

Benefits:

Kiosk Group offers a comprehensive benefits package, including optional Medical, Dental, and Vision coverage, as well as an IRA retirement plan. We also provide an employee-sponsored Accidental and IRA retirement plan. Full-time employees receive Life Insurance, Paid Time Off (PTO), and Paid Holidays. Kiosk Group is an Equal Opportunity Employer.



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